Vitally vs Rakam Comparison

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Vitally

Business Intelligence Software

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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Rakam

Business Intelligence Software

4.5 19 user ratings

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Overview

Description

Vitally helps you improve customer retention by boosting your SaaS product subscription rates. This customer success platform provides you with the necessary insights to understand whether your customers are getting the most out of your product, and how to rectify any problems if they aren’t happy. Vitally allows you to track customers’ use of your product at a general level, as well as per feature, and per user. It provides alerts when your customers are at risk of churn, and assigns customer success agents to the case so they can follow up with the client. Vitally also creates customized customer reports so you can measure success and see how you are lining up with your KPIs. This also applies to free trials, as Vitally allows you to track the ROI of any trial program you offer, as well as keep on top of when the free trial period is due to end, and recurring subscription dates. Read more

Rakam is a business intelligence tool that connects the database of users while creating ad-hoc segmentation, funnel, and customer retention reports. This is executed by using customer data and without the need for any SQL. Rakam supports all leading event-data warehouses where users have to simply enter database credentials to register and connect their data. They can then start analyzing and visualizing customer event data while leveraging fast reporting through incremental materialized views. Users can also choose to use SQL along with dynamic variable support. With a dedicated dashboard, they can then customize the layout of the reports for specific use cases. With Rakam, data analysts do not have to write behavioural analytics queries. And even product managers can easily understand the intricacies with a non-technical user interface. Business users can consolidated distributed customer-related data sets to make more informed decisions. Read more

Pricing Options

Free Trial Available
Starts at $169.0. Offers Custom plan.

Free Trial Available
Starts at $300.0. Offers Free-forever and Custom plan.

SW Score & Breakdown

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

98%
Reviews

60%
Momentum

62%
Popularity

70%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

67%
Momentum

61%
Popularity

73%

Features

Total Features	9 Features	10 Features
Common Features for All	Ad hoc Analysis A statistical model, analytical report or any other type of data summary particularly designed to answer a single, specific business question. Ad hoc Query Helps in answering a query as and when it arises Ad hoc Reports Creates impromptu reports as and when the occasion requires Benchmarking Setting up standards and targets for your team and team members, so that they are performing at their best Dashboard A digital insight of reports and other workings on a single screen Data Analysis Helps in analyzing stored raw data and converting them into useful reports Key Performance Indicators Evaluating and measuring the performance of the business which will help you make informed decisions and correcting past mistakes Profitability Analysis Forecasting the profitability of any particular proposal or optimizing the profitability of an existing project Strategic Planning Defining future strategy or direction based on well-detailed reports and forecasts. Trend Indicators Helps you in understanding the present situation and where your business is heading so that you can make decisions accordingly. + 6 More - Show Less	Ad hoc Analysis A statistical model, analytical report or any other type of data summary particularly designed to answer a single, specific business question. Ad hoc Query Helps in answering a query as and when it arises Ad hoc Reports Creates impromptu reports as and when the occasion requires Benchmarking Setting up standards and targets for your team and team members, so that they are performing at their best Dashboard A digital insight of reports and other workings on a single screen Data Analysis Helps in analyzing stored raw data and converting them into useful reports Key Performance Indicators Evaluating and measuring the performance of the business which will help you make informed decisions and correcting past mistakes Profitability Analysis Forecasting the profitability of any particular proposal or optimizing the profitability of an existing project Strategic Planning Defining future strategy or direction based on well-detailed reports and forecasts. Trend Indicators Helps you in understanding the present situation and where your business is heading so that you can make decisions accordingly. + 7 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Online	Online
API Support	Available	Available

Reviews & Ratings

User Rating	Not Available	4.5/5 19 user ratings
Ratings Distribution	Not Available	Excellent 64.3% Very Good 21.4% Average 14.3% Poor 0% Terrible 0%
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Pricing

Pricing Options	Free Trial Available Starts at $169.0. Offers Custom plan.	Free Trial Available Starts at $300.0. Offers Free-forever and Custom plan.
Pricing Plans Monthly Plans Annual Plans	Startup $169.00 $169.00 per month Grow $349.00 $349.00 per month Enterprise Custom	Small Teams Free Startup $300.00 $400.00 per month Business Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

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