MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
|
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
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Featured
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Zendesk Support Suite |
| Description | Qualtrics Employee Experience is a comprehensive employee engagement monitoring software that uses accurate surveys and feedback to gauge employee interaction levels and commitments alike. This platform serves over 11,000 globally leading brands like IBM, Under Armour, Cathay Pacific, Spotify, and more. Exceptional features delivered by the particular empower managers to create a comprehensive action plan to facilitate employee engagement levels and team unity mechanisms in real-time. They can also depend on the platform to reduce unnecessary and costly attrition, monitor organisational KPIs and employee productivity levels in real-time. Furthermore, businesses can create digital open doors for employees to channelise essential feedback from workers whenever it suits them. In-built surveys help companies capture ongoing feedbacks to drive organisational change. Also, the platform delivers safe and welcoming space for all employees to share their thoughts anonymously. Beyond this, the feedback received is converted into actionable insights to drive impact and foster improvement. Read more | Perceptyx is an employee survey creation platform that enables you to create beautiful and custom-created employee surveys. It provides you with the tools to compose engaging and interactive surveys by leveraging their recommended employee survey questions and reviews that help you in matching the content of your survey with your strategy, and goal. Perceptyx assists in enhancing your overall employee experience using strong branding and UX designs. You can combine multiple survey feedbacks such as on boarding, pulse, census, or exit to get hold of employee perception during the employee experience. You can also connect your survey responses to operational data, demographics, HRIS data, and performance metric to encapsulate all of your data at one place. Users get configurable and flexible surveys for their employees, to increase your technological advantage and increase your data effectiveness. With Perceptyx, you additionally get secure access to surveys using a single sign on and you can access them via email or SMS text messages as well. The platform offers a free demo to its users to try and test its features before making the actual purchase. Read more | Gallup Access software is a platform used to validate employee surveys on company culture and employee engagement. The software offers 200 Gallup-validated survey questions to organizational performance with benchmarks to identify areas of strengths and weaknesses. Generate reports via dashboard with action steps and conversation ideas based on survey results. It supports Mobile Android and iOS. HR Managers, Small and Medium companies make use of the software. Read more | Zendesk Support is a customer support solution that centralizes all customer queries and interactions in one place. Customer support agents can access all customer data in a single interface so they have the complete history of any interactions, and can provide a more personalized and complete resolution to the issue. Zendesk Support can bring together support data and interactions from multiple channels, and also allows customers to submit support requests through the channel of their choice. The agent support tools allow customer queries to be submitted directly to the right agent with the right skills and knowledge to answer the request. Customer support agents can also collaborate with other teams to get the necessary information to best resolve issues. Zendesk Supports helps improve support agents’ response time by guiding them directly from one ticket to the next, which also avoids them cherry picking certain ticket types. Read more |
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| SW Score & Breakdown |
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards |
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# 7 Fastest Growing # 12 Fastest Growing |
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Extensive Integrations, Comprehensive Reporting Functionality, Easy to Use Interface, Helpful Knowledge Base Slow Support Response Times, Lack of Advanced Chat Features, Inflexible User Management, Confusing Navigation |
| Review Summary |
Qualtrics Employee Experience is generally viewed favorably, with users praising its user-friendliness, robust data analysis features, and ability to gather valuable employee feedback. The platform is particularly helpful for conducting 360-degree surveys and generating insights for improving employee engagement, performance, and retention. Users appreciate the ease of setting up surveys and dashboards, but some find the platform's complexity and cost to be potential downsides. While some users report issues with data integration or specific features, the overall sentiment is positive, with users highlighting the platform's value for streamlining operations and enhancing employee experiences. |
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Zendesk Support is widely praised for its user-friendly interface, customizable features, and robust reporting capabilities. It is particularly lauded for its ability to streamline customer service processes, facilitate effective agent collaboration, and enhance customer satisfaction. However, some reviewers have expressed concerns about its pricing structure and the occasional occurrence of technical glitches. Additionally, some users have found the reporting functionality to be somewhat limited. |
| Read All User Reviews | Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Qualtrics Employee Experience Custom |
Perceptyx Custom |
Gallup Access Custom |
Support Team $19.00 $25.00 per user / month Suite Team $55.00 $69.00 per user / month Suite Professional $115.00 $149.00 per user / month Suite Enterprise $169.00 $219.00 per user / month Suite Team (Employee Service Suite) $55.00 $69.00 per user / month Suite Growth (Employee Service Suite) $89.00 $115.00 per user / month Suite Professional (Employee Service Suite) $115.00 $149.00 per user / month Suite Enterprise (Employee Service Suite) $169.00 $219.00 per user / month |
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| Company Details | Located in: Drive Provo, Utah | Located in: Temecula, California Founded in: 2003 | Located in: Washington, D.C. | Located in: San Francisco, California - 94103 Founded in: 2007 |
| Contact Details |
+1 385-203-4999 https://www.qualtrics.com/employee-experience/employee-engagement/ |
+1 951-676-4414 |
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+1 415-418-7506 |
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