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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Retently logo
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Retently aims to help you improve your customer retention rates by enabling you to measure and improve the satisfaction of your customers. Rently allows you to send out a single question Net Promoter Score survey, which asks the following question “How likely are you to recommend our company to a friend or colleague?”. Customers answer with a score between one and ten, and from there they are divided into three different categories depending on their response:Promoters, Passives and Detractors. You can then act on this insight to improve the way you serve customers. Using Retently, you can send out this survey to different segments of your customer base to get the most useful insights. All of the Retently surveys can be customized according to the look and feel of your brand, and you can also customize and personalize the survey’s thank you page. Read more QPoint Survey is a Web-based tool used for building forms, surveys or quizzes. Collect feedback over social networks, websites, and share the survey by email. Generate, and export reports to monitor the responses and analyzing data. Read more
Pricing Options
  • Free Trial Available
  • Starts at $79.0. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $22.61. Offers Free-forever plan.
SW Score & Breakdown

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    88%
  • Reviews
    78%
  • Momentum
    60%
  • Popularity
    76%

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    91%
  • Reviews
    66%
  • Momentum
    63%
  • Popularity
    73%
SaaSworthy Awards # 20 Fastest Growing
Not Available

Features

Total Features
10 Features
12 Features
Common Features for All
    360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
    Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
    Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
    Email Distribution This feature lets you send a custom email invitation for the survey to the respondents
    Embeddable Survey It enables you to directly include your surveys on your own website
    Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad
    Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
    Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy
    Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
    Question Branching Allows respondents to screen questions and give answer to the relevant questions only
    Site Intercept Survey Captures value from your website visitors with targeted, engaging messages
    Skip Logic It hides the irrelevant pages or questions based on previous responses.
    Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive
    Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
  • + 7 More - Show Less
    • 360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
      Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
      Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
      Email Distribution This feature lets you send a custom email invitation for the survey to the respondents
      Embeddable Survey It enables you to directly include your surveys on your own website
      Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad
      Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
      Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy
      Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
      Question Branching Allows respondents to screen questions and give answer to the relevant questions only
      Site Intercept Survey Captures value from your website visitors with targeted, engaging messages
      Skip Logic It hides the irrelevant pages or questions based on previous responses.
      Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive
      Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
  • + 9 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.9/5 65 user ratings
    4.6/5 10 user ratings
    Rating Distribution
    • Excellent

      92.3%
    • Very Good

      7.7%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    • Excellent

      90%
    • Very Good

      0%
    • Average

      0%
    • Poor

      0%
    • Terrible

      10%
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $79.0. Offers Custom plan.
    • Free Trial Not Available
    • Starts at $22.61. Offers Free-forever plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Essential $79.00 $99.00 per month

    Professional $239.00 $299.00 per month

    Ultimate $479.00 $599.00 per month

    Enterprise Custom

    Basic Free

    Professional $22.61 $22.61 per month

    Corporate $84.80 $84.80 per month

    Enterprise $168.47 $168.47 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Alternatives

     

    Screenshots & Videos

    Screenshots CX Rating screenshot
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    + 4 More
    Videos Video Thumbnail Video Thumbnail

    Vendor information

    Company Details Located in: Palo Alto, CA Founded in: 2015 Located in: Zagreb, Croatia
    Contact Details

    +1650 564 7289

    https://www.retently.com/

    Not available

    https://qpointsurvey.com/

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