UserVoice vs Pollfish Comparison

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

UserVoice

Survey/ User Feedback Software

4.5 303 user ratings

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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Pollfish

Survey/ User Feedback Software

4.2 249 user ratings

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Overview

Description	UserVoice is a smart feedback collection platform that enables the users to collect customer feedbacks and acquire actionable insights for product development. It assists the users in measuring trends and tracking customer satisfaction in order to optimize and enhance their business’s growth. UserVoice is an advanced solution for feedback management by customers that users can put to good use for improving the online reputation of their brand or business. It enables you to track your status and manage your entire workflow- all under a single customizable dashboard. It further allows connecting of your roadmaps for measuring the progress of your project. It offers tools for segmentation, and survey management as well. It is a smart platform that can be integrated with multiple other platforms like Zapier, Salesforce, and more to further automate your workflow. It offers an easy to use interface and some customizable options that makes it a perfect fit for all types of enterprises ranging from small to medium to large. The platforms offers a free trial to assist its users in understanding its features before buying its premium. It also offers a good number of premium plan options to its users to choose from. Read more	Pollfish provides real consumer insights, helping companies avail access to agile data, top-notch quality and global support. At present, the software has partnered with 140,000 app publishers, delivering surveys to respondents engaged within an organic environment. Also, the software gets an expanded network of real consumers, comprising 550M+ respondents within the database. It abides by the broadest distribution technique and narrow targeting metrics to find out the right kind of audience for different surveys. Also, Pollfish’s inbuilt API access point allows users to power up their research by integrating a single line of code. Organisations in the advertising, branding, content, market research and product service areas depend on Pollfish to get their day to day business streamlined accordingly. Its integrated feature list comes equipped with facilities like Ad absorption, creative testing, NPS surveys, logo testing, competitive analysis, concept testing, opinion polling, political polling, pilot testing, UX testing and more. Read more
Pricing Options	Free Trial Available UserVoice Offers Custom plan.	Free Trial Not Available Pollfish Offers Custom plan.
SW Score & Breakdown	88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 90% Reviews 87% Momentum 65% Popularity 77%	89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 91% Reviews 85% Momentum 63% Popularity 87%
SaaSworthy Awards	Not Available	# 9 Highly Rated # 5 Fastest Growing

Features

Total Features	11 Features	12 Features
Common Features for All	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Phone Survey It enables you to run your survey over telephones Question Branching Allows respondents to screen questions and give answer to the relevant questions only Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 8 More - Show Less	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Phone Survey It enables you to run your survey over telephones Question Branching Allows respondents to screen questions and give answer to the relevant questions only Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 9 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.5/5 303 user ratings	4.2/5 249 user ratings
Rating Distribution	Excellent 59.4% Very Good 37.6% Average 1.3% Poor 0.7% Terrible 1%	Excellent 64.7% Very Good 14.5% Average 6% Poor 3.6% Terrible 11.2%
User Sentiments	User-friendly Interface, Effective Feedback Management, Centralized Feedback Repository, Extensive Integrations Limited Customization Options, Reporting Limitations, Outdated Design, Text Formatting Issues	Fast Results, Easy to Use Interface, Great Customer Support, Affordable Pricing Survey Quality Concerns, Inaccurate Respondent Targeting, Limited Survey Customization Options, Bugs/Glitches in platform
Review Summary	Users appreciate UserVoice for its user-friendly interface, customization capabilities, and ability to capture and organize customer feedback. Many find it easy to set up and use, with features that help gather valuable feedback from customers. The segmentation and prioritization tools are also praised, enabling efficient handling of feedback. However, some users have reported occasional technical glitches and a need for more advanced features and integrations. Additionally, the pricing plans may not suit all budgets, especially for startups and small businesses.	Pollfish is a popular online survey platform that enables businesses to gather valuable insights from a global network of survey takers. Users appreciate its user-friendly interface, which simplifies the survey creation process, and its vast panel of respondents, ensuring a diverse range of opinions. Additionally, Pollfish's robust analytics capabilities allow users to analyze data efficiently and extract meaningful insights. However, some users have expressed concerns regarding the accuracy and reliability of the survey results, emphasizing the need for careful screening and validation of responses. Overall, Pollfish offers a convenient and accessible platform for conducting surveys, but users should exercise caution in interpreting the results to ensure the data's integrity.
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Pricing

Pricing Options	Free Trial Available UserVoice Offers Custom plan.	Free Trial Not Available Pollfish Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	UserVoice Custom	Basic Others Elite Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

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