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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Podium is a platform that encompasses customer text messaging, reviews, and insights. With Podium, you have one inbox that can manage all communications and interactions related to your business. Using Podium’s messaging capabilities, you can let them text your business, as well as reply to them via text. You can also receive messages via other channels, such as Google, Webchat, and Facebook. All the messages you receive from the different channels are stored in one place. When you receive a message, you can assign it to an employee to take care of, and they can respond directly from within the central inbox. You can access this messaging inbox on any device from anywhere. You can also use Podium’s messaging capabilities to collect reviews. To do this, all you have to do is to text an invitation to write a review to your customers. You can even automate the process of sending these review invitations out. Read more | Yuphub is the simplest way to collect reviews and testimonials on Google, Twitter, and your website. Request reviews from customers by text message; studies show customers are 8 times more likely to respond via this method. Use the same way to communicate with customers as would do by email. Guide your customers to leave reviews on the platforms that will provide the most exposure for your business. No coding is needed to embed reviews and testimonials on website, as there are a variety of customizable widgets to choose from. Automated review requests can also be set for specific times or batches at the end of the day. Integrate with Zapier and Stripe for easy data transfer and workflows. With Yuphub, can manage customer reviews with ease and make sure to get the most out of it! Read more |
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SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 4 Fastest Growing # 8 Most Popular |
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Total Features |
8 Features
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7 Features
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Common Features for All |
Campaign Management
Customer Review Platform
Gamification
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Gamification
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
Ease of Use, Text Messaging Functionality, Review Generation & Management, Improved Customer Communication Inconsistent Mobile App Functionality, Limited CRM Integrations, Inadequate Customer Support Response, Occasional Software Glitches |
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Review Summary |
Reviewers universally laud Podium's user-friendliness and ease of setup. They appreciate its comprehensive features, highlighting its ability to streamline customer communication, automate tasks, and track customer interactions. Many reviewers also mention Podium's excellent customer support, praising the responsiveness and helpfulness of the team. On the downside, some users have encountered occasional technical glitches and have expressed concerns about the pricing structure. Overall, Podium is a well-received platform that meets the diverse needs of businesses seeking to enhance customer engagement and streamline their operations. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Essentials $249.00 $289.00 per month Standard $409.00 $449.00 per month Professional $599.00 $649.00 per month |
Free Free Starter $40.00 $49.00 per month Professional $83.00 $99.00 per month Full Service $199.00 $199.00 per month |
View Detailed Pricing
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View Detailed Pricing
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Screenshots | Not Available | |
Videos |
+ 1 More
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Company Details | Located in: Lehi, Utah | Located in: Costa Mesa, Ca |
Contact Details |
+1-833-276-3486 https://www.podium.com/webchat/ |
Not available https://yuphub.com/ |
Social Media Handles |
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