Podium vs NiceJob Comparison

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Podium

Reputation Management Software

4.6 2,169 user ratings

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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

NiceJob

Reputation Management Software

4.9 403 user ratings

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Overview

Description	Podium is a platform that encompasses customer text messaging, reviews, and insights. With Podium, you have one inbox that can manage all communications and interactions related to your business. Using Podium’s messaging capabilities, you can let them text your business, as well as reply to them via text. You can also receive messages via other channels, such as Google, Webchat, and Facebook. All the messages you receive from the different channels are stored in one place. When you receive a message, you can assign it to an employee to take care of, and they can respond directly from within the central inbox. You can access this messaging inbox on any device from anywhere. You can also use Podium’s messaging capabilities to collect reviews. To do this, all you have to do is to text an invitation to write a review to your customers. You can even automate the process of sending these review invitations out. Read more	NiceJob helps to receive more positive reviews so as to build one’s reputation and to grow one’s business. One can improve SEO rankings and gain more sales, thus boosting traffic. NiceJob makes it easier for users to attract more reviews by converting their customers into fans, thus building the brand image. This also helps to increase one’s referrals and get recommendations, thus making a wider reach. Users can get more sales by turning an increasing number of visitors into actual and paying customers. The software is quite easy and quick to set up, and it helps to design, create and manage one’s business website. One can gain more reviews through the popular social media platforms like Google, Facebook, Twitter and others. With NiceJob, users can make their website rank higher in the SERPs and even on Google Maps, thus winning more traffic and be considered as a top-rated service provider in your industry. The application comes with a smart funnel that helps in distributing one’s reviews across various social media sites where they will have the maximum views. The NiceAI review reminder feature of the software sends notifications to customers whenever they leave without giving a review. Read more
Pricing Options	Free Trial Available Starts at $249.0.	Free Trial Available Starts at $45.0.
SW Score & Breakdown	92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 86% Momentum 62% Popularity 83%	92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 85% Momentum 63% Popularity 83%
SaaSworthy Awards	# 4 Fastest Growing # 8 Most Popular	Not Available

Features

Total Features	8 Features	7 Features
Common Features for All	Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts Customer Review Platform Facilitates timely and proper collection of product and/or business reviews Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement Response Management Allows timely responding to the feedback given by the product users/hotel guests Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. Social Media Metrics Users can measure and improve social media marketing performance Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online + 5 More - Show Less	Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts Customer Review Platform Facilitates timely and proper collection of product and/or business reviews Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement Response Management Allows timely responding to the feedback given by the product users/hotel guests Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. Social Media Metrics Users can measure and improve social media marketing performance Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online + 4 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.6/5 2,169 user ratings	4.9/5 403 user ratings
Ratings Distribution	Excellent 75.6% Very Good 18.1% Average 2.6% Poor 0.7% Terrible 3.1%	Excellent 89.8% Very Good 8% Average 1% Poor 0.5% Terrible 0.7%
Review Summary	Reviewers generally agree that Podium is an effective platform for businesses looking to manage customer interactions and boost their online presence. Common praise includes its ease of use, comprehensive features, and ability to centralize customer communication into a single platform. Reviewers also appreciate its ability to enhance customer satisfaction and streamline business operations. While some users have reported occasional glitches and setup challenges, overall, Podium is highly regarded for its user-friendly interface, time-saving capabilities, and positive impact on business growth.	Not Available
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Pricing

Pricing Options	Free Trial Available Starts at $249.0.	Free Trial Available Starts at $45.0.
Pricing Plans Monthly Plans Annual Plans	Essentials $249.00 $289.00 per month Standard $409.00 $449.00 per month Professional $599.00 $649.00 per month	Standard (Reviews) $75.00 $75.00 per month Lite (Reviews) $45.00 $45.00 per month Standard (Reviews) + Convert Website $75.00 $75.00 per month Lite (Reviews) + Convert Website $45.00 $45.00 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Reputation Studio 5 Based on 1 Ratings Podium Vs Reputation Studio ChatMeter 4.6 Based on 471 Ratings Podium Vs ChatMeter ReviewRev 1 Based on 1 Ratings Podium Vs ReviewRev ReviewBuzz 4.6 Based on 12 Ratings Podium Vs ReviewBuzz Reputation.com 4.4 Based on 377 Ratings Podium Vs Reputation.com	Reeview NiceJob Vs Reeview ReviewGain NiceJob Vs ReviewGain Reputation.com 4.4 Based on 377 Ratings NiceJob Vs Reputation.com ReviewBuzz 4.6 Based on 12 Ratings NiceJob Vs ReviewBuzz ReviewRev 1 Based on 1 Ratings NiceJob Vs ReviewRev
	View All Podium Alternatives	View All NiceJob Alternatives