Podium vs myPresences Comparison

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Podium

Reputation Management Software

4.6 2,169 user ratings

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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

myPresences

Reputation Management Software

4 1 user ratings

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Overview

Description	Podium is a platform that encompasses customer text messaging, reviews, and insights. With Podium, you have one inbox that can manage all communications and interactions related to your business. Using Podium’s messaging capabilities, you can let them text your business, as well as reply to them via text. You can also receive messages via other channels, such as Google, Webchat, and Facebook. All the messages you receive from the different channels are stored in one place. When you receive a message, you can assign it to an employee to take care of, and they can respond directly from within the central inbox. You can access this messaging inbox on any device from anywhere. You can also use Podium’s messaging capabilities to collect reviews. To do this, all you have to do is to text an invitation to write a review to your customers. You can even automate the process of sending these review invitations out. Read more	myPresences is an online presence and reputation management software that helps to increase your business outreach to make it adapt to the online competition. Have questions regarding online business such as listing and registration of company, responding to reviews or how to improve online presence? This software answers them all. Expand your business by increasing online presence, enhancing your reputation through ratings and reviews and ensure online visibility by working smarter. Be engaging and make a strong online presence while being to the point with a consistent quality content production. This app allows users to be readily available on searches and other web portals. Monitor your reports online and accordingly improve your online rankings. Be present on almost everything online through this software’s analytics and KPIs. List down the places to expand your business online in a strategical manner and choose your category of business. Manage your reviews online and try to reply to all as that boosts customers confidence and your online reputation. Increase your visibility online by SEO approach a dashboard for real-time performance analysis in the different sectors of your presence. Read more
Pricing Options	Free Trial Available Starts at $249.0.	Free Trial Available Starts at $12.0.
SW Score & Breakdown	92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 86% Momentum 62% Popularity 83%	88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 64% Momentum 60% Popularity 80%
SaaSworthy Awards	# 4 Fastest Growing # 8 Most Popular	Not Available

Features

Total Features	8 Features	7 Features
Common Features for All	Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts Customer Review Platform Facilitates timely and proper collection of product and/or business reviews Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement Response Management Allows timely responding to the feedback given by the product users/hotel guests Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. Social Media Metrics Users can measure and improve social media marketing performance Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online + 5 More - Show Less	Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts Customer Review Platform Facilitates timely and proper collection of product and/or business reviews Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement Response Management Allows timely responding to the feedback given by the product users/hotel guests Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. Social Media Metrics Users can measure and improve social media marketing performance Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online + 4 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.6/5 2,169 user ratings	4/5 1 user ratings
Ratings Distribution	Excellent 75.6% Very Good 18.1% Average 2.6% Poor 0.7% Terrible 3.1%	Excellent 0% Very Good 100% Average 0% Poor 0% Terrible 0%
Review Summary	Reviewers generally agree that Podium is an effective platform for businesses looking to manage customer interactions and boost their online presence. Common praise includes its ease of use, comprehensive features, and ability to centralize customer communication into a single platform. Reviewers also appreciate its ability to enhance customer satisfaction and streamline business operations. While some users have reported occasional glitches and setup challenges, overall, Podium is highly regarded for its user-friendly interface, time-saving capabilities, and positive impact on business growth.	Not Available
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Pricing

Pricing Options	Free Trial Available Starts at $249.0.	Free Trial Available Starts at $12.0.
Pricing Plans Monthly Plans Annual Plans	Essentials $249.00 $289.00 per month Standard $409.00 $449.00 per month Professional $599.00 $649.00 per month	Present $12.00 $14.50 per month Aware $24.16 $29.00 per month Involved $40.83 $49.00 per month
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Alternatives

	Reputation Studio 5 Based on 1 Ratings Podium Vs Reputation Studio ChatMeter 4.6 Based on 471 Ratings Podium Vs ChatMeter ReviewRev 1 Based on 1 Ratings Podium Vs ReviewRev ReviewBuzz 4.6 Based on 12 Ratings Podium Vs ReviewBuzz Reputation.com 4.4 Based on 377 Ratings Podium Vs Reputation.com	Reputation.com 4.4 Based on 377 Ratings myPresences Vs Reputation.com ReviewBuzz 4.6 Based on 12 Ratings myPresences Vs ReviewBuzz Reputation Studio 5 Based on 1 Ratings myPresences Vs Reputation Studio ReviewGain myPresences Vs ReviewGain ReviewRev 1 Based on 1 Ratings myPresences Vs ReviewRev
	View All Podium Alternatives	View All myPresences Alternatives