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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Employee Connect logo
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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Oracle Field Service Cloud logo
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Overview

Description Employee Connect is an efficient employee management software that makes it easy for its users to communicate, collaborate, track, manage and support their sales force and sales team at the same time. The software has an in-built GPS attendance system, which manages employee attendance with real-time geolocation tracking. Users can even create and assign journey plans for their employees and track their progress. With an easy-to-use dashboard of Employee Connect, tracking and managing all the dealers’ orders in real-time has become a lot easier and simplified. Users can create, manage and read all the activities related to their employees with just a click. Employee Connect even generates detailed reports and analysis related to employee attendance and dealer. Users can track down and manage all their expenses with the help of the software. The software even places and manages all the orders of the dealers. With its curated mobile app and web dashboard, users can create, track and connect with their employees live. Read more Oracle Field Service Cloud is a Field Service Management Software. Deliver better service experiences while increasing the efficiency and effectiveness of your field organization. Automate field service scheduling and optimize work based on your unique requirements, all while maintaining a real-time view of your field force. Empower your mobile workforce with AI and machine learning capabilities, web-based and mobile applications, and flexible, intuitive collaboration tools. Read more
Pricing Options
  • Free Trial Not Available
  • Employee Connect Offers Custom plan.
  • Free Trial Not Available
  • Oracle Field Service Cloud Offers Custom plan.
SW Score & Breakdown

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    61%

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    78%
  • Momentum
    62%
  • Popularity
    66%

Features

Total Features
11 Features
11 Features
Common Features for All
    Analytics (Workforce) Helps you track and analyse the performance of the workforce
    Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
    Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
    Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.
    Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
    Document Management Ability to store and manage various information and documents in electronic format.
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Job Scheduling Helps in allocating jobs to the right person at the right time
    Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
    Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
    Reporting Sends instant status reports about the task with customer feedback
    Route Optimization Determines the cost efficient route to perform the order
  • + 8 More - Show Less
    • Analytics (Workforce) Helps you track and analyse the performance of the workforce
      Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
      Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
      Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.
      Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
      Document Management Ability to store and manage various information and documents in electronic format.
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Job Scheduling Helps in allocating jobs to the right person at the right time
      Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
      Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
      Reporting Sends instant status reports about the task with customer feedback
      Route Optimization Determines the cost efficient route to perform the order
  • + 8 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Online
    • Online
    API Support
    • NA
    • Available

    Reviews & Ratings

    User Rating
    Not Available
    4.1/5 91 user ratings
    Rating Distribution
    Not Available
    • Excellent

      39.6%
    • Very Good

      39.6%
    • Average

      17.6%
    • Poor

      2.2%
    • Terrible

      1.1%
    User Sentiments
      Not Available

      Ease of Use, Efficient Workflow, Data Organization, Comprehensive Features

      System Instability, Slow Performance, Navigation Complexity, Limited Customer Support

    Review Summary
    Not Available

    Oracle Field Service Cloud is generally well-received by users, with many positive reviews highlighting its robust scheduling and dispatching capabilities, ease of use, and ability to enhance field service operations. It is praised for its comprehensive features such as work order management, inventory tracking, and customer relationship management. However, some users have expressed concerns about its pricing and occasional technical issues. Overall, Oracle Field Service Cloud seems to be a reliable and user-friendly solution for field service management, with a strong focus on streamlining operations and improving efficiency.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Employee Connect Offers Custom plan.
    • Free Trial Not Available
    • Oracle Field Service Cloud Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Basic Custom

    Plus Custom

    Premium Custom

    Oracle Field Service Cloud Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Employee Connect : Dashboard screenshot Not Available
    Videos Not Available Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Bangalore, India Located in: Redwood Shores, California
    Contact Details

    +91-8618649298

    https://goec.in/

    Not available

    https://www.oracle.com/cx/service/field-service-management/

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