New Relic APM vs Instana Comparison

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

New Relic APM

Application Performance Monitorin...

4.1 1,016 user ratings

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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Instana

Application Performance Monitorin...

4.6 93 user ratings

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Overview

Description

New Relic is a popular application management software that was established by Lew Cirne in 2008. In the last few years, New Relic has spread across the globe and is currently an integral tool for all IT industries and business executives. This software lets users monitor apps and address critical issues before they affect end-users. It supports languages like Python, Java, PHP, and NET. New Relic offers its services in several places across the globe. So suppose a site is working in Sydney but users want to find out if it is available in Tokyo as well, they can do so in a few seconds using the simple and free ping checks which gives detailed information about the availability of the site in a particular country. Users can send calls to APIs and confirm that each output and system response is successfully returned from multiple locations across the world. On noticing any errors in the software, users can take actual screenshots of the errors and send it to the creators of New Relic. Read more

Instana is an enterprise observability platform, developed to reduce the burden of application monitoring and manual observability of your Dev+Ops teams. With Instana's completely automated application observability, you'll be able to make sense of your disorganized cloud-native settings, providing the context you need to take intelligent decisions and maintain optimal application performance. Using Instana, you can monitor, trace, and profile all of your applications and services automatically. It gives you a complete picture of the application and its infrastructure along with undertaking intelligent steps to reduce troubleshooting and improve performance. To assist and improve application performance, you can fully automate application performance management with Instana. Users can predict issues and automate remediation using AI-assisted troubleshooting with Instana. With no human configuration, it automates discovery, mapping, and configuration along with profiling every process, tracing every request, and monitoring every service. It automatically captures and isolates browser faults, including JavaScript errors and combines web page data at the granular level with end-to-end services and infrastructure to improve the overall efficiency. Additionally, the platform easily supports all virtual, physical, and serverless operations and services. Read more

Pricing Options

Free Trial Available

Free Trial Available
Instana Offers Custom plan.

SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

97%
Reviews

100%
Momentum

63%
Popularity

94%

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

81%
Reviews

77%
Momentum

62%
Popularity

77%

Features

Total Features	12 Features	6 Features
Common Features for All	API Monitoring Checks if your APIs are available and are performing as expected. Alerts (Notifications) Triggers an instant notification via Voice, SMS, Email, RSS Feeds, or Push Notifications in case of an event or outage. Application Performance Metrics Measure the activities, behavior, and performance of a website or application Dashboard A digital insight of reports and other workings on a single screen Event Logs Records important hardware and software events & responses in a unified and systematic manner. Event-based Notification Sends a user notification on the occurrence of a strategically defined event Mobile User Monitoring Checks whether the application is mobile responsive or optimized for mobile versions. Page Speed Monitoring Identifies the page load time from different locations on a timely basis. Real-user Monitoring Captures each session of real-user on website or application. Synthetic Transaction Monitoring To analyze the end-user level transaction process for optimal performance. Uptime Reporting Sends a report of uptime, downtime and response time of a webpage accessed from multiple locations Web Defacement Monitoring Reports any change in HTML elements like Text, Script, Image, Anchor, Iframe, and Links. + 9 More - Show Less	API Monitoring Checks if your APIs are available and are performing as expected. Alerts (Notifications) Triggers an instant notification via Voice, SMS, Email, RSS Feeds, or Push Notifications in case of an event or outage. Application Performance Metrics Measure the activities, behavior, and performance of a website or application Dashboard A digital insight of reports and other workings on a single screen Event Logs Records important hardware and software events & responses in a unified and systematic manner. Event-based Notification Sends a user notification on the occurrence of a strategically defined event Mobile User Monitoring Checks whether the application is mobile responsive or optimized for mobile versions. Page Speed Monitoring Identifies the page load time from different locations on a timely basis. Real-user Monitoring Captures each session of real-user on website or application. Synthetic Transaction Monitoring To analyze the end-user level transaction process for optimal performance. Uptime Reporting Sends a report of uptime, downtime and response time of a webpage accessed from multiple locations Web Defacement Monitoring Reports any change in HTML elements like Text, Script, Image, Anchor, Iframe, and Links. + 3 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.1/5 1,016 user ratings	4.6/5 93 user ratings
Rating Distribution	Excellent 33.2% Very Good 52.4% Average 10.7% Poor 1.9% Terrible 1.9%	Excellent 65.6% Very Good 32.3% Average 1.1% Poor 1.1% Terrible 0%
User Sentiments	Detailed Performance Insights, Comprehensive Performance Monitoring, User-Friendly Interface, Effective Alerting System Mobile App Performance Issues, High Pricing, Complex User Interface, Lack of Log Access	Ease of Use, Microservice Monitoring, Detailed Performance Insights, Extensive Integrations Steep Learning Curve, Limited .NET Support, Occasional Support Delays, Instability After Updates
Review Summary	Overall, users find the platform comprehensive and easy to use, praising its intuitive interface, customizable dashboards, and extensive monitoring capabilities. They appreciate the real-time data and alerting system, which helps them quickly identify and resolve issues. However, some users express concerns about the potential complexity for non-technical users and the occasional glitches or bugs they encounter. Additionally, a few users find the pricing to be on the higher side, especially for smaller teams or organizations.	Instana's customer reviews reveal both strengths and weaknesses. Praises are directed towards its user-friendly interface, comprehensive features, and helpful customer support. The platform is lauded for its efficient installation and configuration processes, enabling quick integration into existing systems. However, some users have encountered challenges with the product's complexity, reporting occasional bugs and performance issues that require attention. Additionally, the pricing structure has been a concern for some, citing it as a potential barrier for wider adoption.
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Pricing

Pricing Options	Free Trial Available	Free Trial Available Instana Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Essentials Others Pro Others	Instana Custom
	View Detailed Pricing	View Detailed Pricing

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