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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Miracle Service software can digitally streamline and manage all possible field service force operations. It can offer over 100 standard reports to help in proper management reporting. It features customer self-service portal to further speed up the service process. This software is known to enjoy seamless integration with as many as 20 standard accounting packages. It comes with multiple add-ons as well to meet your specific field service management needs. Miracle Service features job scheduling, real-time job tracking, route optimization, billing and invoicing, reporting analytics etc. You will find help in documents, attendance, compliance & inventory management. Read more | mHelpDesk is a comprehensive field service management software that enables businesses to speed up their repetitive, slow and manual processes. The software’s automation capabilities regarding customer contact, appointment scheduling, bill generation and invoice structuring makes business processes a lot easier. It also helps users to manage leads, create estimates and send them directly to customers via email. Moreover, with an end-to-end job management feature, users find it easy to integrate field workers, dispatchers, schedules, custom forms and billing systems in one place and keep them organised. Also, to improve customer engagement rates, mHelpDesk provides users with appropriate lead and job details in real-time, allowing them to pull up customer data, wherever and whenever required. For billing and payments, the software enables field technicians to record their materials and time, which can be easily converted into an invoice. Detailed staff productivity reports allow businesses to get a real-time view of their working technicians. Read more |
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SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards |
Not Available
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# 10 Fastest Growing # 3 Most Popular |
Total Features |
10 Features
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7 Features
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Common Features for All |
Analytics (Workforce)
Attendance Management
Billing and Invoicing
Claims Management
Compliance Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Real-time Job Tracking
Reporting
Route Optimization
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Analytics (Workforce)
Attendance Management
Billing and Invoicing
Claims Management
Compliance Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Real-time Job Tracking
Reporting
Route Optimization
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Platforms Supported |
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API Support |
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Review Summary |
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Users praise mHelpDesk's user-friendly interface, ease of use, and helpful customer support. They also appreciate its comprehensive features, including customizable reports and templates, automated scheduling, and robust asset management capabilities. Additionally, users find mHelpDesk's mobile app convenient for managing work orders and tracking technician locations in real-time. However, some users have reported occasional glitches and limited customization options, suggesting the need for further improvements in the software's stability and flexibility. |
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Miracle Service Custom |
mHelpDesk Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
+ 2 More
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Not Available |
Videos | Not Available |
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Company Details | Located in: Ontario, Canada | Located in: Fairfax, Virginia Founded in: 2009 |
Contact Details |
1-905-206-1828 https://www.miracleservice.com/ |
888-558-6275 https://www.mhelpdesk.com/ |
Social Media Handles |
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