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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
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Description | mHelpDesk is a comprehensive field service management software that enables businesses to speed up their repetitive, slow and manual processes. The software’s automation capabilities regarding customer contact, appointment scheduling, bill generation and invoice structuring makes business processes a lot easier. It also helps users to manage leads, create estimates and send them directly to customers via email. Moreover, with an end-to-end job management feature, users find it easy to integrate field workers, dispatchers, schedules, custom forms and billing systems in one place and keep them organised. Also, to improve customer engagement rates, mHelpDesk provides users with appropriate lead and job details in real-time, allowing them to pull up customer data, wherever and whenever required. For billing and payments, the software enables field technicians to record their materials and time, which can be easily converted into an invoice. Detailed staff productivity reports allow businesses to get a real-time view of their working technicians. Read more | Viewpoint Field View is an off-line and cloud-based smart solution that substitutes pen and paper in the field for project delivery, QA/QC, handover, and safety. Viewpoint Team and Viewpoint For Projects are combined in one strong mobile field management solution to create a full portfolio of software solutions. It resolves issues faster, reduces risk, and delivers higher-quality projects in no time to increase the efficiency of your work. With Viewpoint Field View, data from the field to the back office can be easily shared, captured, and reported. Users get operations dashboards that allow for cross-project examination of field data for actionable insight and reporting. The platform also offers templates that make it possible to deploy field procedures consistently for visibility and control. The platform facilitates inspections and tests that resolve non-conformance and reduces rework to maintain quality. You can reduce risk by working on a jobsite that is safe and free of hazards and improve the efficiency of onboarding paperwork, audits, and safety inspections. Additionally, you can determine which subcontractors are at risk and which are underperforming to provide additional training. Read more |
Pricing Options |
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SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 10 Fastest Growing # 3 Most Popular |
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Total Features |
7 Features
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6 Features
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Common Features for All |
Billing and Invoicing
Claims Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Real-time Job Tracking
Reporting
Route Optimization
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Billing and Invoicing
Claims Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Real-time Job Tracking
Reporting
Route Optimization
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
User Friendly Interface, Excellent Customer Support, Efficient Scheduling, Comprehensive Reporting Software Glitches, Mobile App Functionality, Inadequate QuickBooks Integration, Limited Customization Options |
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Review Summary |
Users praise mHelpDesk's user-friendly interface, ease of use, and helpful customer support. They also appreciate its comprehensive features, including customizable reports and templates, automated scheduling, and robust asset management capabilities. Additionally, users find mHelpDesk's mobile app convenient for managing work orders and tracking technician locations in real-time. However, some users have reported occasional glitches and limited customization options, suggesting the need for further improvements in the software's stability and flexibility. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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mHelpDesk Custom |
Viewpoint Field View Custom |
View Detailed Pricing
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View Detailed Pricing
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Videos |
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Company Details | Located in: Fairfax, Virginia Founded in: 2009 | Located in: Newcastle upon Tyne, England |
Contact Details |
888-558-6275 https://www.mhelpdesk.com/ |
+44 0845-330-9007 https://www.viewpoint.com/en-gb/products/viewpoint-field-view?redirected=y |
Social Media Handles |
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