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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

mHelpDesk logo
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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description mHelpDesk is a comprehensive field service management software that enables businesses to speed up their repetitive, slow and manual processes. The software’s automation capabilities regarding customer contact, appointment scheduling, bill generation and invoice structuring makes business processes a lot easier. It also helps users to manage leads, create estimates and send them directly to customers via email. Moreover, with an end-to-end job management feature, users find it easy to integrate field workers, dispatchers, schedules, custom forms and billing systems in one place and keep them organised. Also, to improve customer engagement rates, mHelpDesk provides users with appropriate lead and job details in real-time, allowing them to pull up customer data, wherever and whenever required. For billing and payments, the software enables field technicians to record their materials and time, which can be easily converted into an invoice. Detailed staff productivity reports allow businesses to get a real-time view of their working technicians. Read more Introducing sBizzl an online collaboration platform for professionals. With sBizzl, they can communicate effectively, collaborate easily, and coordinate efficiently, right from the start. sBizzl makes it easy to keep the business organized and running smoothly. They can set up real-time conference calls with clients or colleagues to discuss projects and share files. They can then turn these conversations into concise meeting summaries that everyone involved can review instantly. This will ensure that everyone is on the same page at all times. They can also use sBizzl to track deadlines, assign tasks to team members, and create task lists or project plans quickly and easily. And with built-in reminders and notifications, no one will ever be left in the dark about what part of their job they need to do next. Best of all? Everything you have planned is always kept in an accessible cloud system so it’s simple for anyone involved in a project to access them whenever they need! Use sBizzl today for a more professional approach on completing work efficiently and accurately! Read more
Pricing Options
  • Free Trial Available
  • mHelpDesk Offers Custom plan.
  • Free Trial Available
  • Starts at $30.0.
SW Score & Breakdown

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    84%
  • Reviews
    88%
  • Momentum
    63%
  • Popularity
    88%

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    73%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    62%
SaaSworthy Awards # 10 Fastest Growing # 3 Most Popular
Not Available

Features

Total Features
7 Features
4 Features
Common Features for All
    Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
    Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.
    Digital Signature A facility to capture digital signature in a secure format
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Job Scheduling Helps in allocating jobs to the right person at the right time
    Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
    Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
    Reporting Sends instant status reports about the task with customer feedback
  • + 4 More - Show Less
    • Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
      Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.
      Digital Signature A facility to capture digital signature in a secure format
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Job Scheduling Helps in allocating jobs to the right person at the right time
      Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
      Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
      Reporting Sends instant status reports about the task with customer feedback
  • + 1 More - Show Less
  • Technical Details

    Organization Types Supported
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.3/5 1,193 user ratings
    Not Available
    Rating Distribution
    • Excellent

      59.1%
    • Very Good

      24.1%
    • Average

      7.2%
    • Poor

      3.4%
    • Terrible

      6.2%
    Not Available
    User Sentiments

      User Friendly Interface, Excellent Customer Support, Efficient Scheduling, Comprehensive Reporting

      Software Glitches, Mobile App Functionality, Inadequate QuickBooks Integration, Limited Customization Options

      Not Available
    Review Summary

    Users praise mHelpDesk's user-friendly interface, ease of use, and helpful customer support. They also appreciate its comprehensive features, including customizable reports and templates, automated scheduling, and robust asset management capabilities. Additionally, users find mHelpDesk's mobile app convenient for managing work orders and tracking technician locations in real-time. However, some users have reported occasional glitches and limited customization options, suggesting the need for further improvements in the software's stability and flexibility.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • mHelpDesk Offers Custom plan.
    • Free Trial Available
    • Starts at $30.0.
    Pricing Plans
    Monthly Plans Annual Plans

    mHelpDesk Custom

    Essentials $30.00 $30.00 per month

    Premium $200.00 $200.00 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Videos Video Thumbnail
    + 2 More
    Not Available

    Vendor information

    Company Details Located in: Fairfax, Virginia Founded in: 2009 Located in: Suwanee, Georgia
    Contact Details

    888-558-6275

    https://www.mhelpdesk.com/

    Not available

    https://www.sbizzl.com/

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