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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | mHelpDesk is a comprehensive field service management software that enables businesses to speed up their repetitive, slow and manual processes. The software’s automation capabilities regarding customer contact, appointment scheduling, bill generation and invoice structuring makes business processes a lot easier. It also helps users to manage leads, create estimates and send them directly to customers via email. Moreover, with an end-to-end job management feature, users find it easy to integrate field workers, dispatchers, schedules, custom forms and billing systems in one place and keep them organised. Also, to improve customer engagement rates, mHelpDesk provides users with appropriate lead and job details in real-time, allowing them to pull up customer data, wherever and whenever required. For billing and payments, the software enables field technicians to record their materials and time, which can be easily converted into an invoice. Detailed staff productivity reports allow businesses to get a real-time view of their working technicians. Read more | JustDispatch.me is a service dispatch software designed to perform all aspects of management within a business. The interface of the software primarily focuses on small to medium-sized organizations where it takes care of every area of dispatching and management. The software enables its users to log in from any location they want, to get full access to essential business data at all times. This secure, safe, and convenient platform is equipped with full encryption and all the activities done are listed within the account. JustDispatch.me provides its users with unlimited support services that solve the queries of users at all times. The software is equipped with an easy-to-use interface that helps the users to run their business with full functionality and more straightforwardness. The online cloud system of the software enables users to create an office with a complete library of documents and important papers in one place at one time. Read more |
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SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 10 Fastest Growing # 3 Most Popular |
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Total Features |
7 Features
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9 Features
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Common Features for All |
Analytics (Workforce)
Attendance Management
Billing and Invoicing
Claims Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Real-time Job Tracking
Reporting
Route Optimization
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Analytics (Workforce)
Attendance Management
Billing and Invoicing
Claims Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Real-time Job Tracking
Reporting
Route Optimization
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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Review Summary |
Users praise mHelpDesk's user-friendly interface, ease of use, and helpful customer support. They also appreciate its comprehensive features, including customizable reports and templates, automated scheduling, and robust asset management capabilities. Additionally, users find mHelpDesk's mobile app convenient for managing work orders and tracking technician locations in real-time. However, some users have reported occasional glitches and limited customization options, suggesting the need for further improvements in the software's stability and flexibility. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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mHelpDesk Custom |
JustDispatch.Me $49.00 $49.00 per month |
View Detailed Pricing
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View Detailed Pricing
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CloudDISPATCH
4.5 Based on 20 Ratings
Dispatch Science
4.8 Based on 13 Ratings |
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Videos |
+ 2 More
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+ 1 More
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Company Details | Located in: Fairfax, Virginia Founded in: 2009 | Located in: New York, NY |
Contact Details |
888-558-6275 https://www.mhelpdesk.com/ |
(888) 510-2055 https://www.justdispatch.me/ |
Social Media Handles |
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