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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
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Description | mHelpDesk is a comprehensive field service management software that enables businesses to speed up their repetitive, slow and manual processes. The software’s automation capabilities regarding customer contact, appointment scheduling, bill generation and invoice structuring makes business processes a lot easier. It also helps users to manage leads, create estimates and send them directly to customers via email. Moreover, with an end-to-end job management feature, users find it easy to integrate field workers, dispatchers, schedules, custom forms and billing systems in one place and keep them organised. Also, to improve customer engagement rates, mHelpDesk provides users with appropriate lead and job details in real-time, allowing them to pull up customer data, wherever and whenever required. For billing and payments, the software enables field technicians to record their materials and time, which can be easily converted into an invoice. Detailed staff productivity reports allow businesses to get a real-time view of their working technicians. Read more | Field Promax is an advanced field service management solution that assists you in managing your team of technicians, connecting with customers rapidly, handling work orders digitally, and developing your company by streamlining and standardizing your workflow. It enables you to manage your work from any location, get the most out of every project and go paperless. With Field Promax’s rapid scheduling features, you can create, auto-generate and dispatch work orders for recurring work. You can convert service requests to work orders instantly, making work order administration much easier. You can update the status of work from the field, and follow the movement of technicians in real time. You can monetize all of your resources, including the labor of each technician and the hours saved by becoming paperless. With the platform’s full-featured, dynamic, and synced mobile app, you can create estimates and work orders, manage your time for payroll, track your spending and equipment. Additionally, the platform ensures that scheduling and dispatching are completed in a timely and accurate manner, so that no appointments are missed. Read more |
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SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 10 Fastest Growing # 3 Most Popular |
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Total Features |
7 Features
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10 Features
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Common Features for All |
Analytics (Workforce)
Attendance Management
Billing and Invoicing
Claims Management
Compliance Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Real-time Job Tracking
Reporting
Route Optimization
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Analytics (Workforce)
Attendance Management
Billing and Invoicing
Claims Management
Compliance Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Real-time Job Tracking
Reporting
Route Optimization
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Organization Types Supported |
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User Rating |
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Ratings Distribution |
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Review Summary |
Users praise mHelpDesk's user-friendly interface, ease of use, and helpful customer support. They also appreciate its comprehensive features, including customizable reports and templates, automated scheduling, and robust asset management capabilities. Additionally, users find mHelpDesk's mobile app convenient for managing work orders and tracking technician locations in real-time. However, some users have reported occasional glitches and limited customization options, suggesting the need for further improvements in the software's stability and flexibility. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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mHelpDesk Custom |
Plan A $49.00 $49.00 per month Plan B $63.00 $79.00 per month Plan C $87.00 $109.00 per month Plan D $175.00 $219.00 per month Plan E $399.00 $399.00 per month |
View Detailed Pricing
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View Detailed Pricing
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Screenshots | Not Available |
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Videos |
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Company Details | Located in: Fairfax, Virginia Founded in: 2009 | Located in: Minneapolis, MN Founded in: 2017 |
Contact Details |
888-558-6275 https://www.mhelpdesk.com/ |
+1 952 679 8900 https://www.fieldpromax.com/ |
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