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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | mHelpDesk is a comprehensive field service management software that enables businesses to speed up their repetitive, slow and manual processes. The software’s automation capabilities regarding customer contact, appointment scheduling, bill generation and invoice structuring makes business processes a lot easier. It also helps users to manage leads, create estimates and send them directly to customers via email. Moreover, with an end-to-end job management feature, users find it easy to integrate field workers, dispatchers, schedules, custom forms and billing systems in one place and keep them organised. Also, to improve customer engagement rates, mHelpDesk provides users with appropriate lead and job details in real-time, allowing them to pull up customer data, wherever and whenever required. For billing and payments, the software enables field technicians to record their materials and time, which can be easily converted into an invoice. Detailed staff productivity reports allow businesses to get a real-time view of their working technicians. Read more | Cualitywork revolutionizes managing on-field teams by serving as an all-in-one platform where businesses can locate, monitor, and communicate with their staff to boost visibility and efficiency. Say goodbye to the inaccuracies of proxy attendance and assumption-based reporting; with Cualitywork's single-touch, location-based system featuring fingerprint authentication, attendance tracking is more straightforward and reliable than ever. This innovative solution allows managers to oversee staff attendance, pinpoint locations, track distance traveled, and calculate total productive hours with real-time precision. Whether in the office or on the go, Cualitywork ensures that management is always informed and in control, with easy access from any mobile device. Customizable forms yield real-time insights during check-ins and outs at customer sites, offering a chronological view of each team member's day, complete with time-stamped activities. Assign location-based tasks to ensure on-field team punctuality and efficiency during customer interactions and enjoy tailored reports that present actionable data in an easily digestible format. With data retrieval on demand, Cualitywork empowers businesses to optimize their operations and stay ahead in the game of productivity and customer management. Read more |
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SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 10 Fastest Growing # 3 Most Popular |
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Total Features |
7 Features
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11 Features
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Common Features for All |
Analytics (Workforce)
Attendance Management
Billing and Invoicing
Claims Management
Compliance Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Real-time Job Tracking
Reporting
Route Optimization
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Analytics (Workforce)
Attendance Management
Billing and Invoicing
Claims Management
Compliance Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Real-time Job Tracking
Reporting
Route Optimization
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Organization Types Supported |
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Platforms Supported |
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API Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
User Friendly Interface, Excellent Customer Support, Efficient Scheduling, Comprehensive Reporting Software Glitches, Mobile App Functionality, Inadequate QuickBooks Integration, Limited Customization Options |
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Review Summary |
Users praise mHelpDesk's user-friendly interface, ease of use, and helpful customer support. They also appreciate its comprehensive features, including customizable reports and templates, automated scheduling, and robust asset management capabilities. Additionally, users find mHelpDesk's mobile app convenient for managing work orders and tracking technician locations in real-time. However, some users have reported occasional glitches and limited customization options, suggesting the need for further improvements in the software's stability and flexibility. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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mHelpDesk Custom |
Pro Plan Others Advanced Plan Others |
View Detailed Pricing
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View Detailed Pricing
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Videos |
+ 2 More
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Company Details | Located in: Fairfax, Virginia Founded in: 2009 | Located in: Mumbai, India - 40020 |
Contact Details |
888-558-6275 https://www.mhelpdesk.com/ |
Not available https://www.cualitywork.com/ |
Social Media Handles |
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