mHelpDesk vs Appify Comparison

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

mHelpDesk

Field Service Management Software

4.3 1,193 user ratings

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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Appify

Field Service Management Software

4.8 17 user ratings

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Overview

Description	mHelpDesk is a comprehensive field service management software that enables businesses to speed up their repetitive, slow and manual processes. The software’s automation capabilities regarding customer contact, appointment scheduling, bill generation and invoice structuring makes business processes a lot easier. It also helps users to manage leads, create estimates and send them directly to customers via email. Moreover, with an end-to-end job management feature, users find it easy to integrate field workers, dispatchers, schedules, custom forms and billing systems in one place and keep them organised. Also, to improve customer engagement rates, mHelpDesk provides users with appropriate lead and job details in real-time, allowing them to pull up customer data, wherever and whenever required. For billing and payments, the software enables field technicians to record their materials and time, which can be easily converted into an invoice. Detailed staff productivity reports allow businesses to get a real-time view of their working technicians. Read more	Appify is a no-code app platform that lets you create secure enterprise-grade apps that can be linked to your existing systems. It enables you to build your own custom apps or choose from an ever-growing variety of pre-built Appify Apps to digitise any company process. With Appify, you can easily change an app to make it your own without the need of coding. With mobile forms customised to your specific company needs, you can get the finest quality data possible using Appify. It also provides a 360-degree view of your clients and prospects, as well as the resources you'll need to clinch your sale. You also can get a complete picture of your customer assets and provide real-time updates to your employees. Users can assist their teams in gathering accurate and simple data during site and asset inspections. You can reduce time-consuming administrative tasks and direct your team's attention to ensure client satisfaction. Additionally, you can give your staff the tools they need to eliminate manual processes and better manage equipment rentals and leases with Appify. Read more
Pricing Options	Free Trial Available mHelpDesk Offers Custom plan.	Free Trial Not Available Appify Offers Custom plan.
SW Score & Breakdown	92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 84% Reviews 88% Momentum 63% Popularity 88%	85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 86% Reviews 69% Momentum 60% Popularity 73%
SaaSworthy Awards	# 10 Fastest Growing # 3 Most Popular	Not Available

Features

Total Features	7 Features	8 Features
Common Features for All	Billing and Invoicing This feature helps in issuing and handling the invoice and bills. Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients. Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed Digital Signature A facility to capture digital signature in a secure format Document Management Ability to store and manage various information and documents in electronic format. Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Job Scheduling Helps in allocating jobs to the right person at the right time Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet Real-time Job Tracking Allows you to view your workforce in real time and improve strategy Reporting Sends instant status reports about the task with customer feedback + 4 More - Show Less	Billing and Invoicing This feature helps in issuing and handling the invoice and bills. Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients. Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed Digital Signature A facility to capture digital signature in a secure format Document Management Ability to store and manage various information and documents in electronic format. Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Job Scheduling Helps in allocating jobs to the right person at the right time Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet Real-time Job Tracking Allows you to view your workforce in real time and improve strategy Reporting Sends instant status reports about the task with customer feedback + 5 More - Show Less

Technical Details

Organization Types Supported	Individuals Large Enterprises Medium Business Small Business	Individuals Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.3/5 1,193 user ratings	4.8/5 17 user ratings
Rating Distribution	Excellent 59.1% Very Good 24.1% Average 7.2% Poor 3.4% Terrible 6.2%	Excellent 76.5% Very Good 23.5% Average 0% Poor 0% Terrible 0%
User Sentiments	User Friendly Interface, Excellent Customer Support, Efficient Scheduling, Comprehensive Reporting Software Glitches, Mobile App Functionality, Inadequate QuickBooks Integration, Limited Customization Options	Not Available
Review Summary	Users praise mHelpDesk's user-friendly interface, ease of use, and helpful customer support. They also appreciate its comprehensive features, including customizable reports and templates, automated scheduling, and robust asset management capabilities. Additionally, users find mHelpDesk's mobile app convenient for managing work orders and tracking technician locations in real-time. However, some users have reported occasional glitches and limited customization options, suggesting the need for further improvements in the software's stability and flexibility.	Not Available
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Pricing

Pricing Options	Free Trial Available mHelpDesk Offers Custom plan.	Free Trial Not Available Appify Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	mHelpDesk Custom	Appify Custom
	View Detailed Pricing	View Detailed Pricing

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