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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Vitally helps you improve customer retention by boosting your SaaS product subscription rates. This customer success platform provides you with the necessary insights to understand whether your customers are getting the most out of your product, and how to rectify any problems if they aren’t happy. Vitally allows you to track customers’ use of your product at a general level, as well as per feature, and per user. It provides alerts when your customers are at risk of churn, and assigns customer success agents to the case so they can follow up with the client. Vitally also creates customized customer reports so you can measure success and see how you are lining up with your KPIs. This also applies to free trials, as Vitally allows you to track the ROI of any trial program you offer, as well as keep on top of when the free trial period is due to end, and recurring subscription dates. Read more Metric.ai allows you to bring together all the disparate but important data you collect on your customers from systems such as your CRM, project management tools, development environment, accounting system, and time tracking software into one place. Metric.ai’s analytics engine then aggregates this data and analyzes it to help you track and report on key business metrics. These metrics include revenue and profit, profit margin, expenses, and employee turnover, and they are segmented by office, company, project, department, client, role, and employee. This then allows you to get insight and recommendations that you can take action on. The software includes a number of dashboards for different functions and roles, including finance and accounting, HR, workforce management, and operations. It also provides insight into cost rates management, billable rates management, and revenue recognition. Metric.ai allows you to give different access rights to employees depending on their roles. Read more
Pricing Options
  • Free Trial Available
  • Starts at $169.0. Offers Custom plan.
  • Free Trial Available
  • Metric.ai Offers Custom plan.
SW Score & Breakdown

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    60%
  • Momentum
    62%
  • Popularity
    70%

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    67%
  • Momentum
    63%
  • Popularity
    66%

Features

Total Features
9 Features
9 Features
Common Features for All
    Ad hoc Analysis A statistical model, analytical report or any other type of data summary particularly designed to answer a single, specific business question.
    Ad hoc Reports Creates impromptu reports as and when the occasion requires
    Benchmarking Setting up standards and targets for your team and team members, so that they are performing at their best
    Dashboard A digital insight of reports and other workings on a single screen
    Data Analysis Helps in analyzing stored raw data and converting them into useful reports
    Key Performance Indicators Evaluating and measuring the performance of the business which will help you make informed decisions and correcting past mistakes
    Profitability Analysis Forecasting the profitability of any particular proposal or optimizing the profitability of an existing project
    Strategic Planning Defining future strategy or direction based on well-detailed reports and forecasts.
    Trend Indicators Helps you in understanding the present situation and where your business is heading so that you can make decisions accordingly.
  • + 6 More - Show Less
    • Ad hoc Analysis A statistical model, analytical report or any other type of data summary particularly designed to answer a single, specific business question.
      Ad hoc Reports Creates impromptu reports as and when the occasion requires
      Benchmarking Setting up standards and targets for your team and team members, so that they are performing at their best
      Dashboard A digital insight of reports and other workings on a single screen
      Data Analysis Helps in analyzing stored raw data and converting them into useful reports
      Key Performance Indicators Evaluating and measuring the performance of the business which will help you make informed decisions and correcting past mistakes
      Profitability Analysis Forecasting the profitability of any particular proposal or optimizing the profitability of an existing project
      Strategic Planning Defining future strategy or direction based on well-detailed reports and forecasts.
      Trend Indicators Helps you in understanding the present situation and where your business is heading so that you can make decisions accordingly.
  • + 6 More - Show Less
  • Technical Details

    Organization Types Supported
    • Medium Business
    • Small Business
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    Not Available
    4.7/5 3 user ratings
    Ratings Distribution
    Not Available
    • Excellent

      81.8%
    • Very Good

      9.1%
    • Average

      9.1%
    • Poor

      0%
    • Terrible

      0%
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $169.0. Offers Custom plan.
    • Free Trial Available
    • Metric.ai Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Startup $169.00 $169.00 per month

    Grow $349.00 $349.00 per month

    Enterprise Custom

    Metric.ai Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots
    + 4 More
    Metric.ai screenshot: Metric.ai helps users get a clear understanding of what is going on inside their company, and with its clients, projects, employees, departments, etc.
    + 5 More
    Videos Not Available Video Thumbnail

    Vendor information

    Company Details Located in: New York City, USA Located in: San Francisco, CA
    Contact Details

    Not available

    https://vitally.io/

    Not available

    https://www.metric.ai/

    Social Media Handles

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