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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
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Description | Vitally helps you improve customer retention by boosting your SaaS product subscription rates. This customer success platform provides you with the necessary insights to understand whether your customers are getting the most out of your product, and how to rectify any problems if they aren’t happy. Vitally allows you to track customers’ use of your product at a general level, as well as per feature, and per user. It provides alerts when your customers are at risk of churn, and assigns customer success agents to the case so they can follow up with the client. Vitally also creates customized customer reports so you can measure success and see how you are lining up with your KPIs. This also applies to free trials, as Vitally allows you to track the ROI of any trial program you offer, as well as keep on top of when the free trial period is due to end, and recurring subscription dates. Read more | Metric.ai allows you to bring together all the disparate but important data you collect on your customers from systems such as your CRM, project management tools, development environment, accounting system, and time tracking software into one place. Metric.ai’s analytics engine then aggregates this data and analyzes it to help you track and report on key business metrics. These metrics include revenue and profit, profit margin, expenses, and employee turnover, and they are segmented by office, company, project, department, client, role, and employee. This then allows you to get insight and recommendations that you can take action on. The software includes a number of dashboards for different functions and roles, including finance and accounting, HR, workforce management, and operations. It also provides insight into cost rates management, billable rates management, and revenue recognition. Metric.ai allows you to give different access rights to employees depending on their roles. Read more |
Pricing Options |
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SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
9 Features
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9 Features
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Common Features for All |
Ad hoc Analysis
Ad hoc Reports
Benchmarking
Dashboard
Data Analysis
Key Performance Indicators
Profitability Analysis
Strategic Planning
Trend Indicators
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Ad hoc Analysis
Ad hoc Reports
Benchmarking
Dashboard
Data Analysis
Key Performance Indicators
Profitability Analysis
Strategic Planning
Trend Indicators
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
Not Available
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Ratings Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Startup $169.00 $169.00 per month Grow $349.00 $349.00 per month Enterprise Custom |
Metric.ai Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
+ 4 More
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+ 5 More
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Videos | Not Available |
Company Details | Located in: New York City, USA | Located in: San Francisco, CA |
Contact Details |
Not available https://vitally.io/ |
Not available https://www.metric.ai/ |
Social Media Handles |
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