Mentionlytics vs ChatMeter Comparison

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Mentionlytics

Reputation Management Software

5 95 user ratings

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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ChatMeter

Reputation Management Software

4.6 471 user ratings

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NiceJob

Reputation Management Software

4.9 411 user ratings

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Overview

Description	Mentionlytics web-based reputation management software happens to be a reliable social media monitoring platform as well. Monitoring and tracking online reputation is very convenient, systematic and time-efficient. This user-friendly online reputation manager can easily manage and monitor several vital aspects of your campaign management. Mentionlytics comes designed with social media metrics. Sentimental analytics facilitates categorizing comments made to evaluate whether likes or dislikes or have a neutral attitude towards the brand. Review monitoring, social media tracking, feedback response management etc are all available with this software. Gamification option is unavailable. Read more	ChatMeter is an advanced reputation management software that is developed with the aim to enhance the online presence of companies, agencies, and multi location businesses. It provides smart tools to identify, monitor, and manage important reviews and track their quality to measure against the competitors for providing you an upper hand in the online marketplace. With ChatMeter, users can take full control of their review management process to create an online presence that speaks for itself. It enables the users to respond to their reviews to increase their engagement rate which furthers increases their visibility on the internet. It provides features for bulk responding, task reporting, and insightful analyzing. It also offers tools for social media monitoring and sentiment analysis along with campaign management. Users can personalize their own templates and obtain detailed insights about their brands growth and engagement rate with ChatMeter. It further provides 3 unique survey options along with custom alerts to its users. The platform offers support for both iOS and Android and the pricing strategy is quotation based. Read more	NiceJob helps to receive more positive reviews so as to build one’s reputation and to grow one’s business. One can improve SEO rankings and gain more sales, thus boosting traffic. NiceJob makes it easier for users to attract more reviews by converting their customers into fans, thus building the brand image. This also helps to increase one’s referrals and get recommendations, thus making a wider reach. Users can get more sales by turning an increasing number of visitors into actual and paying customers. The software is quite easy and quick to set up, and it helps to design, create and manage one’s business website. One can gain more reviews through the popular social media platforms like Google, Facebook, Twitter and others. With NiceJob, users can make their website rank higher in the SERPs and even on Google Maps, thus winning more traffic and be considered as a top-rated service provider in your industry. The application comes with a smart funnel that helps in distributing one’s reviews across various social media sites where they will have the maximum views. The NiceAI review reminder feature of the software sends notifications to customers whenever they leave without giving a review. Read more
Pricing Options	Free Trial Available Starts at $29.0. Offers Custom plan.	Free Trial Not Available ChatMeter Offers Custom plan.	Free Trial Available Starts at $45.0.
SW Score & Breakdown	89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 93% Reviews 77% Momentum 64% Popularity 85%	87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 79% Momentum 60% Popularity 77%	92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 89% Momentum 63% Popularity 83%
SaaSworthy Awards	# 8 Fastest Growing # 9 Most Popular	Not Available	Not Available

Features

Total Features	6 Features	8 Features	7 Features
Common Features for All	Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts Customer Review Platform Facilitates timely and proper collection of product and/or business reviews Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement Response Management Allows timely responding to the feedback given by the product users/hotel guests Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. Social Media Metrics Users can measure and improve social media marketing performance Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online + 3 More - Show Less	Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts Customer Review Platform Facilitates timely and proper collection of product and/or business reviews Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement Response Management Allows timely responding to the feedback given by the product users/hotel guests Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. Social Media Metrics Users can measure and improve social media marketing performance Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online + 5 More - Show Less	Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts Customer Review Platform Facilitates timely and proper collection of product and/or business reviews Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement Response Management Allows timely responding to the feedback given by the product users/hotel guests Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. Social Media Metrics Users can measure and improve social media marketing performance Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online + 4 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Business Hours Online	Business Hours Online	Business Hours Online

Reviews & Ratings

User Rating	5/5 95 user ratings	4.6/5 471 user ratings	4.9/5 411 user ratings
Rating Distribution	Excellent 94.7% Very Good 5.3% Average 0% Poor 0% Terrible 0%	Excellent 69.9% Very Good 24.8% Average 3.2% Poor 1.3% Terrible 0.8%	Excellent 89.8% Very Good 8% Average 1% Poor 0.5% Terrible 0.7%
User Sentiments	Excellent Customer Support, User-Friendly Interface, Comprehensive Coverage, Valuable Data & Insights Insufficient Mention Quota, Irrelevant Mentions, Slow Loading Times, Limited Report Customization	Centralized Review Management, Excellent Customer Support, User Friendly Interface, Improved Local SEO Performance Limited Third-Party Integrations, Occasional Software Glitches, Social Media Management Functionality, Delayed Review/Listing Updates	Ease of Use, Excellent Customer Service, Effective Review Generation, Extensive Integrations Limited Features, Mobile App Functionality, Website Widget Limitations, Review Platform Visibility
Review Summary	Users praise Mentionlytics for its comprehensive social media monitoring capabilities, real-time alerts, user-friendly interface, and extensive integrations with various social media platforms. They appreciate the ability to track brand mentions, analyze sentiment, and engage with customers effectively. Additionally, users highlight the accuracy and relevance of the insights provided by Mentionlytics, enabling them to make data-driven decisions and improve their marketing strategies. However, some users mention occasional technical glitches and a slight learning curve for new users. Overall, Mentionlytics is highly valued for its robust social media monitoring and analytics features, helping businesses enhance their online presence and customer engagement.	Overall, Chatmeter receives positive reviews from users, being praised for its user-friendly interface, which allows for easy setup and management of surveys, as well as its customizable features and ability to integrate with various platforms. However, some users have noted that the reporting and analysis features could be improved, and the cost may be a drawback for some. Additionally, some users have experienced occasional bugs and glitches, which can be frustrating.	Not Available
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Pricing

Pricing Options	Free Trial Available Starts at $29.0. Offers Custom plan.	Free Trial Not Available ChatMeter Offers Custom plan.	Free Trial Available Starts at $45.0.
Pricing Plans Monthly Plans Annual Plans	StartUp $29.00 $29.00 per month Essential $99.00 $99.00 per month Advanced $189.00 $189.00 per month Pro $299.00 $299.00 per month Agency $899.00 $899.00 per month Custom Custom	ChatMeter Custom	Standard (Reviews) $75.00 $75.00 per month Lite (Reviews) $45.00 $45.00 per month Standard (Reviews) + Convert Website $75.00 $75.00 per month Lite (Reviews) + Convert Website $45.00 $45.00 per month
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Alternatives

	ReviewGain Mentionlytics Vs ReviewGain Reputation Studio 4.5 Based on 4 Ratings Mentionlytics Vs Reputation Studio Guestmeter Mentionlytics Vs Guestmeter ChatMeter 4.6 Based on 471 Ratings Mentionlytics Vs ChatMeter ReputationDefender 5 Based on 7 Ratings Mentionlytics Vs ReputationDefender	ReviewGain ChatMeter Vs ReviewGain Reputation Studio 4.5 Based on 4 Ratings ChatMeter Vs Reputation Studio ReviewRev 1 Based on 1 Ratings ChatMeter Vs ReviewRev Rize Reviews 4.9 Based on 26 Ratings ChatMeter Vs Rize Reviews ReputationDefender 5 Based on 7 Ratings ChatMeter Vs ReputationDefender
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