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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Survicate enables organisations to capture data related to customer feedback and act on it accordingly. Data is captured via surveys on websites, mobile apps, as well as other digital products. Customer satisfaction can thus be measured and boosted at all relevant interaction points. This ranges from purchase to onboarding to even post service request. With this approach, users can find out where they are striking the right chord with their customers and double down on those factors. Increased satisfaction, in turn, leads to improved bottom lines. Survicate also facilitates the collection of website feedback to in a way that increases the conversion rates. Other notable features include assistance during product development and personalized communication with customers. Read more An open source tool, LimeSurvey is ideal for running online surveys of any nature, size, or complexity. Whether you are putting forth a simple questionnaire or creating a survey with advanced assessment capabilities, this transparently developed open source tool with an inbuilt template editor has you covered. Features like expression manager and advanced scripting abilities have been included to help you build surveys of a more complex nature. The possibilities of creating professional surveys using the LimeSurvey interface are endless. In the rare event that the feature you are looking for is missing, LimeSurvey also offers tailored solutions to cater to your specific needs. Read more
Pricing Options
  • Free Trial Available
  • Starts at $65.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $29.0. Offers Free-forever and Custom plan.
SW Score & Breakdown

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    79%
  • Momentum
    64%
  • Popularity
    85%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    71%
  • Momentum
    67%
  • Popularity
    85%
SaaSworthy Awards # 13 Highly Rated # 12 Most Popular # 4 Fastest Growing # 10 Most Popular

Features

Total Features
14 Features
15 Features
Common Features for All
    360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
    Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
    Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
    Email Distribution This feature lets you send a custom email invitation for the survey to the respondents
    Embeddable Survey It enables you to directly include your surveys on your own website
    Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad
    Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
    Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy
    Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
    Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
    Question Branching Allows respondents to screen questions and give answer to the relevant questions only
    Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
    Site Intercept Survey Captures value from your website visitors with targeted, engaging messages
    Skip Logic It hides the irrelevant pages or questions based on previous responses.
    Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive
    Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
  • + 11 More - Show Less
    • 360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
      Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
      Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
      Email Distribution This feature lets you send a custom email invitation for the survey to the respondents
      Embeddable Survey It enables you to directly include your surveys on your own website
      Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad
      Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
      Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy
      Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
      Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
      Question Branching Allows respondents to screen questions and give answer to the relevant questions only
      Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
      Site Intercept Survey Captures value from your website visitors with targeted, engaging messages
      Skip Logic It hides the irrelevant pages or questions based on previous responses.
      Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive
      Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
  • + 12 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.7/5 212 user ratings
    4.5/5 64 user ratings
    Rating Distribution
    • Excellent

      80.2%
    • Very Good

      14.6%
    • Average

      3.3%
    • Poor

      0.5%
    • Terrible

      1.4%
    • Excellent

      53.1%
    • Very Good

      40.6%
    • Average

      4.7%
    • Poor

      1.6%
    • Terrible

      0%
    User Sentiments

      Ease of Use, Extensive Integrations, High-Quality Customer Support, Customizable Surveys

      Limited Free Plan Features, Occasional Bugs, Limited Customization for Widgets, Survey Results Export Limitations

      Not Available
    Review Summary

    Survicate customer reviews highlight its strengths in gathering valuable feedback, offering customization options, and providing actionable insights. Users appreciate the platform's ease of use, the ability to create targeted surveys, and the integration options it provides. The sentiment analysis feature is also seen as a valuable asset. Some reviewers mention occasional glitches and suggest improvements in reporting and analytics capabilities. Overall, Survicate is praised for its user-friendly interface, customization options, and the quality of insights it delivers, making it a solid choice for businesses seeking a comprehensive customer feedback solution.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $65.0. Offers Free-forever and Custom plan.
    • Free Trial Available
    • Starts at $29.0. Offers Free-forever and Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Basic Free

    Essential $65.00 $79.00 per month

    Professional $129.00 $159.00 per month

    Ultimate $289.00 $349.00 per month

    Custom Custom

    Free Free

    Basic $34.00 $34.00 per month

    Expert $29.00 $29.00 per month

    Enterprise $74.00 $74.00 per month

    Corporate Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Videos Video Thumbnail
    + 1 More
    Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Warsaw, Poland Founded in: 2013 Located in: Hamburg, Germany Founded in: 2006
    Contact Details

    Not available

    https://survicate.com/

    +49 40 22660066

    https://www.limesurvey.org/

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