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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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Description | Kaseya BMS helps to run a business efficiently at a fraction of the current cost. With this software, businesses can easily create, manage and resolve all the service requests and tickets alike. Also, Kaseya BMS helps organisations to reduce the number of service tickets generated and resolve IT incidents faster. By using the services of this platform, business heads can spend less time on billing and tracking mundane tasks. Kaseya BMS also allows a company’s technicians to work effortlessly across several tools. Further, the platform enables users to access the right information when and where they need it. With Kaseya Business Management software companies can manage their IT projects and derive real-time status reports while improving forecasting through comprehensive project management. Also, it plays an important role in maintaining better relations between companies and customers or prospects. This simple-to-use system helps customers and prospects to keep a track of current accounts, communications as well as new possibilities. Kaseya BMS also helps organisations with billing & finance, business intelligence & reporting. Read more | Looking to take the Telecoms & IT company to the next level? Look no further than The Layer. The unique blend of industry-specific software and professional services will support on the digital transformation journey. With The Layer, searching for records has never been easier. One can search by any system type, including company and contact names, asset references (IMEI, serial), post code, and account number. And for added security, one can set up two-factor authentication to ensure the user logins are valid. But that's not all - the platform also offers the ability to load commonly used records into real-time, customizable stacks for easy browsing in grids or detail. And with the in-platform chat feature, one can quickly and easily communicate with the service teams for faster resolutions to any issues the team may be facing. Developers will love the middleware platform, which allows for customization of Layer functionality through code. This unlocks unlimited potential for extending the system and tailoring it to the specific needs. The Layer allows to set up different POs, invoices, and credit notes throughout the sales and onboarding journey for each company. Read more |
Pricing Options |
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SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
13 Features
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13 Features
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Common Features for All |
Billing and Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Performance Metrics
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Vendor Management
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Billing and Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Performance Metrics
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Vendor Management
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
Comprehensive Ticketing System, Intuitive User Interface, Customizable Reporting, Seamless Integrations with other Kaseya Products Complex Workflow Configuration, Occasional Performance Issues, Limited Invoice Customization, Inadequate Training Resources |
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Review Summary |
Overall, users find the software easy to use and appreciate its comprehensive features. They praise its ability to streamline business processes, automate tasks, and improve efficiency. However, some users express concerns about the complexity of certain features and occasional glitches. Additionally, a few users mention that customer support could be more responsive. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Kaseya BMS Custom |
The Layer Custom |
View Detailed Pricing
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View Detailed Pricing
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N-able MSP Manager
3.8 Based on 34 Ratings
CustomerWise
4 Based on 4 Ratings |
Layer
4 Based on 1 Ratings
Zoho One
4.4 Based on 80 Ratings |
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Screenshots |
+ 3 More
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Not Available |
Videos |
+ 1 More
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Company Details | Located in: New York, NY | Located in: Glasgow, Scotland Founded in: 2010 |
Contact Details |
+1 877-926-0001 https://www.kaseya.com/products/bms/ |
+44 3333-222000 https://www.thelayer.com/ |
Social Media Handles |
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