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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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Featured
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Zendesk Support Suite |
Featured
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Confetti |
| Description | Kaapi helps remote leaders build happy, high-performance teams! Install it on Slack and get started within 10 seconds to get actionable insights & regular feedback from your team. Just enter employee names in Slack and you are good to go. Your team might work from anywhere, but they automatically send questions at local timezones. Onboard your whole team without worrying about per-user fees as you grow. Read more | In Arnold, you can choose from 30+ ready-to-use surveys exploring a wide array of relevant areas. You can also create your own surveys, or modify the ready-to-use ones. Upload or copy/paste your employee list to Arnold and verify the organizational structure (it is created automatically from the employee list). Select the people who will receive reports with the results. We have fine-tuned our reports to fit teams of any size (even one person). For top management and HR, we provide summary reports with a general overview of the results. Introduce Arnold to your colleagues and tell them how their responses are going to be treated. Read more | Zendesk Support is a customer support solution that centralizes all customer queries and interactions in one place. Customer support agents can access all customer data in a single interface so they have the complete history of any interactions, and can provide a more personalized and complete resolution to the issue. Zendesk Support can bring together support data and interactions from multiple channels, and also allows customers to submit support requests through the channel of their choice. The agent support tools allow customer queries to be submitted directly to the right agent with the right skills and knowledge to answer the request. Customer support agents can also collaborate with other teams to get the necessary information to best resolve issues. Zendesk Supports helps improve support agents’ response time by guiding them directly from one ticket to the next, which also avoids them cherry picking certain ticket types. Read more | Confetti makes it easy to discover and book hundreds of live-hosted team-building experiences designed to enhance the company culture. The growing catalog features exclusive, exciting experiences tailored to the season and meet the team’s needs. We’ve revolutionized corporate event planning with a simple process to plan, book, and pay instantly. The expert event coordinators ensure a smooth, seamless experience for users and a memorable time for team members. From detailed event briefings to customized invites, Confetti supports users every step of the way. The live hosts are not only experts in their fields but are also trained to create engaging experiences that bring everyone together—even the quietest team members. Whether planning a virtual event or an in-person experience, Confetti helps to build stronger teams and unforgettable memories. Let’s make planning fun and effortless! Read more |
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| SW Score & Breakdown |
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards |
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# 7 Fastest Growing # 12 Fastest Growing |
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Extensive Integrations, Comprehensive Reporting Functionality, Easy to Use Interface, Helpful Knowledge Base Slow Support Response Times, Lack of Advanced Chat Features, Inflexible User Management, Confusing Navigation |
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| Review Summary |
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Zendesk Support is widely praised for its user-friendly interface, customizable features, and robust reporting capabilities. It is particularly lauded for its ability to streamline customer service processes, facilitate effective agent collaboration, and enhance customer satisfaction. However, some reviewers have expressed concerns about its pricing structure and the occasional occurrence of technical glitches. Additionally, some users have found the reporting functionality to be somewhat limited. |
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| Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Kaapi $12.50 $19.00 per month |
Trial Free Standard Others Premium Others |
Support Team $19.00 $25.00 per user / month Suite Team $55.00 $69.00 per user / month Suite Professional $115.00 $149.00 per user / month Suite Enterprise $169.00 $219.00 per user / month Suite Team (Employee Service Suite) $55.00 $69.00 per user / month Suite Growth (Employee Service Suite) $89.00 $115.00 per user / month Suite Professional (Employee Service Suite) $115.00 $149.00 per user / month Suite Enterprise (Employee Service Suite) $169.00 $219.00 per user / month |
Pay As You Go Others Plus Others Pro Others Enterprise Custom Annual Event Planning Custom |
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| Company Details |
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Located in: Holešovice, Czechia Founded in: 2017 | Located in: San Francisco, California - 94103 Founded in: 2007 | Located in: Boca Raton, Florida Founded in: 2017 |
| Contact Details |
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+420 224-810 -055 |
+1 415-418-7506 |
+1 917-310-3193 |
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