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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

protel PMS logo
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description protel PMS is an intuitive hotel property management system (PMS) that helps hotels boost their guest experience. It saves a lot of time for the operating teams so they can focus more on their guests. The solution offers users an easy interface for booking processes and payment procedures. For the front desk, it can be used to check-in visitors, look up a profile, make reservations, change guests’ rooms and process check out facilities. protel PMS also helps to post charges, print invoices and streamline payments. It also comes equipped with essential features like currency exchange and exchange rate, invoice generation along with invoicing history. The housekeeping management facility is backed by the software’s drag-and-drop functionality, colour coded columns and attendant sheets. The software also offers a comprehensive maintenance schedule and prioritises tools for proper maintenance. Further, protel PMS can be integrated with 1000+ other software and platforms for better business management and best guest experiences. Read more Impala is essentially an intuitive platform for travel businesses to enhance their sale of rooms and monitor inventories alike. The solution makes it simple for hotel managers to take control over the sales and reach new heights in the market. The platform is also a medium for room sellers and hotel managers to connect and provide travellers with the best possible comfort. The interface is mostly simple and anyone willing to step into the business can easily sign up and begin with the process. It is, therefore, fast and transparent enough for anyone to use. The platform benefits the hotels and the room sellers separately and the advantages are to look for. For hotel managers, it is a convenient platform to attract potential guests thus enhancing the revenue and occupancy possibilities. Integration-free onboarding allows simultaneous prebookings with the pay-at-hotel feature. For room sellers, it becomes easy to contact the hotels, set rates and build relationships, on the go. Read more
Pricing Options
  • Free Trial Not Available
  • protel PMS Offers Custom plan.
  • Free Trial Not Available
SW Score & Breakdown

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    90%
  • Reviews
    76%
  • Momentum
    60%
  • Popularity
    62%

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    85%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    74%

Features

Total Features
10 Features
8 Features
Common Features for All
    Catering Helps in storing necessary information related to catering or food services offered to guests at the hotel
    Employee Management Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise
    GDS / OTA Integration Helps in providing room availability and pricing information to a large base of potential guests through online travel agencies
    Guest Experience (GEM) Helps in logging essential data that can be used to improve guests staying experience in the hotel
    Maintenance Management Helps in recording vital data concerning the overall maintenance of a hospitality property
    Marketing Management Documents, tracks and also helps to access all data pertaining to the marketing department
    Multi-Property Allows automating, streamlining and improving the management needs of multiple properties, using a centralized platform.
    Online Hotel Booking Helps the staff in accepting and confirming online booking and reservations made
    Point of Sale (POS) Ensures that the service selling and financial transaction related activities are completed efficiently and timely
    Reservations Management Helps in storing and managing all reservation related data and tasks in an orderly and easily accessible manner
    Reviews Management Helps in tracking and monitoring how the hospitality property perceived across the web and social media channels
  • + 7 More - Show Less
    • Catering Helps in storing necessary information related to catering or food services offered to guests at the hotel
      Employee Management Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise
      GDS / OTA Integration Helps in providing room availability and pricing information to a large base of potential guests through online travel agencies
      Guest Experience (GEM) Helps in logging essential data that can be used to improve guests staying experience in the hotel
      Maintenance Management Helps in recording vital data concerning the overall maintenance of a hospitality property
      Marketing Management Documents, tracks and also helps to access all data pertaining to the marketing department
      Multi-Property Allows automating, streamlining and improving the management needs of multiple properties, using a centralized platform.
      Online Hotel Booking Helps the staff in accepting and confirming online booking and reservations made
      Point of Sale (POS) Ensures that the service selling and financial transaction related activities are completed efficiently and timely
      Reservations Management Helps in storing and managing all reservation related data and tasks in an orderly and easily accessible manner
      Reviews Management Helps in tracking and monitoring how the hospitality property perceived across the web and social media channels
  • + 5 More - Show Less
  • Technical Details

    Organization Types Supported
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • NA
    • Available

    Reviews & Ratings

    User Rating
    3.5/5 31 user ratings
    Not Available
    Rating Distribution
    • Excellent

      29%
    • Very Good

      25.8%
    • Average

      22.6%
    • Poor

      9.7%
    • Terrible

      12.9%
    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • protel PMS Offers Custom plan.
    • Free Trial Not Available
    Pricing Plans
    Monthly Plans Annual Plans

    protel PMS Custom

    Standard Others

    Full Service Others

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Videos Video Thumbnail Not Available

    Vendor information

    Company Details Located in: Atlanta, Georgia Located in: London, United Kingdom Founded in: 2016
    Contact Details

    +1 888 511 7879

    https://www.protel.net/solutions/pms/

    +44 20 3974 2734

    https://impala.travel/

    Social Media Handles

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