Verloop |
| Description | SmatBot is a simple conversational bot designing platform to build customizable chatbots for various purposes such as lead generation, live chat support, interactive landing pages, surveys, enquiries, appointments, feedback, and suggestions for the user’s business. SmatBot provides a unified chatbot experience from website, blogs, and Facebook messenger. It supports the lead nurturing process with gamified conversations, multiple offers and additional information until the customer willingly shares their information. All the leads are shared in real-time while the tool provides 24*7 chat support. Its human-like behavior and instant responses are an added advantage. SmatBot’s claims that their ability to engage the customers through interactive landing pages expedites growth by 2x. Surveys can be conducted by driving conversational interactions with customers and recording significantly higher response rates. It comes with a smart, cognitive chatbot platform provides a fast interface to resolve all customer queries in real-time. Users can integrate SmatBot with platforms ranging from Google Sheets to over 130+ CRM softwares. Read more | Haptik is an artificial intelligence platform for brands looking to transform their customer experiences. Haptik enables customer care chat on websites, mobile apps, and messaging channels, thus taking off the load from live agents via one smooth-running system.With over 100 virtual assistants, it is built to benefit industries like retail and e-commerce, financial services, travel and hospitality, and telecom. It’s a robust NLU engine that handles sales and customer care queries in a unique way. The tool is an omni-channel dialog builder that engages customers across all 3rd party chat and voice platforms. It’s a simple tool to design, build and maintain IVAs. The conversational commerce feature is a voice-enabled engine that works as a shopping assistant to help with transactions across all the digital sales points. The 24/7 sales agent addresses FAQs and also gives recommendations on different products. Users can also enjoy the added benefit where passive website visitors could be converted into interested customers. Read more |
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Responsive Customer Support Team, Ease of Bot Implementation, Comprehensive Analytics Dashboards, Seamless WhatsApp Integration Occasional Software Bugs, Limited Customization Options, Complex Integration with other Platforms, Occasional Delays in Support Resolution Time |
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Haptik's customer reviews reveal both positive and negative experiences. Satisfied customers appreciate the platform's ease of use, time-saving automation, and improved customer satisfaction. They also highlight the platform's scalability and robust analytics. However, some reviewers express dissatisfaction with the pricing, limited customization options, and occasional technical glitches. Others note that the platform may require a learning curve for some users. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Free Free Starter $10.00 $15.00 per month Pro $35.00 $45.00 per month Enterprise Custom |
Haptik Custom |
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View Detailed Pricing
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| Company Details | Located in: Gachibowli, Hyderabad | Located in: New York, New York Founded in: 2013 |
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+91-7207982810 https://www.smatbot.com/ |
Not available https://haptik.ai/ |
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