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Chatbots Software

4.6 155 user ratings

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Overview

Description JoinChat offers a readymade chatbot service for offline stores, water delivery, craft shops, internet shops, clothing stores, restaurants and bars. The software features dual chatbots teamed with a single admin panel for Telegram and Viber messenger, eliminating the extra hassles of double work. Owners can view their product catalogue, specify quantities of multiple goods, select a convenient delivery pattern and streamline the payment method. JoinChat with its integrated emailing functionality allows business houses forward promotions and orders to specific clients, enhancing their sales. It can also be used to streamline operational work. Order management functionalities offered by JoinChat can be used to manage the courier functionalities, admins can monitor the real-time status of individual orders with the same. Detailed sales-related metrics offered by the software covers areas like average bill, sales volumes, highest purchase, loyal customers and more ensuring enhanced analysis and business decisions. Read more Haptik is an artificial intelligence platform for brands looking to transform their customer experiences. Haptik enables customer care chat on websites, mobile apps, and messaging channels, thus taking off the load from live agents via one smooth-running system.With over 100 virtual assistants, it is built to benefit industries like retail and e-commerce, financial services, travel and hospitality, and telecom. It’s a robust NLU engine that handles sales and customer care queries in a unique way. The tool is an omni-channel dialog builder that engages customers across all 3rd party chat and voice platforms. It’s a simple tool to design, build and maintain IVAs. The conversational commerce feature is a voice-enabled engine that works as a shopping assistant to help with transactions across all the digital sales points. The 24/7 sales agent addresses FAQs and also gives recommendations on different products. Users can also enjoy the added benefit where passive website visitors could be converted into interested customers. Read more
Pricing Options
  • Free Trial Available
  • Starts at $15.0.
  • Free Trial Not Available
  • Haptik Offers Custom plan.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
API Support
  • NA
  • Available

Reviews & Ratings

User Rating
Not Available
4.6/5 155 user ratings
Rating Distribution
Not Available
  • Excellent

    66.5%
  • Very Good

    29%
  • Average

    3.2%
  • Poor

    0.6%
  • Terrible

    0.6%
Review Summary
Not Available

Haptik's customer reviews reveal both positive and negative experiences. Satisfied customers appreciate the platform's ease of use, time-saving automation, and improved customer satisfaction. They also highlight the platform's scalability and robust analytics. However, some reviewers express dissatisfaction with the pricing, limited customization options, and occasional technical glitches. Others note that the platform may require a learning curve for some users.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $15.0.
  • Free Trial Not Available
  • Haptik Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

TARIFF BASIC $15.00 $15.00 per month

TARIFF BUSINESS $20.00 $20.00 per month

DRUCK $300.00 $300.00 per month

Haptik Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

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Vendor information

Company Details

Not available

Located in: New York, New York Founded in: 2013
Contact Details

Not available

https://joinchat.us/

Not available

https://haptik.ai/

Social Media Handles

Not available

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