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Enterprise Wiki Software

4.7 2,056 user ratings

View Details
Sponsored
ManageEngine ServiceDesk Plus logo

ManageEngine ServiceDesk Plus

Enterprise Wiki Software

4.4 483 user ratings

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Sponsored
Slite logo

Slite

Enterprise Wiki Software

4.8 250 user ratings

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Overview

Description Guru is a collaborative knowledge management solution that provides individuals and teams with the knowledge they need to complete their job successfully. The software helps them to reduce search time for the right information so they could respond to individual customers’ questions quickly and easily. The solutions Verification and Browser Extension ensures that employees will always have access to information that they need to finish their job confidently. It also makes it easier for new employees to find the right information quickly. This helps businesses to thrive, and reduces the cost of administrative support. Guru sends Knowledge Alerts in real-time to team members about new releases, updates and more and also sends a notification to users that their team members have seen the information. If the users missed their meeting, then they can access critical information shared by other attendees on the go. Guru not only organizes the information but also delivers appropriate context facilitating better work management. Read more Proceed.app is a robust visual learning app that helps businesses with knowledge capture and sharing in an efficient manner. This thoroughly designed platform comes loaded with a variety of incredible features that aim to make learning easy and accessible. Proceed.app lets businesses author content effortlessly and generates training videos in bite-sized formats to facilitate easy consumption by employees. It makes sharing quick by developing video-wise QR codes and lets everyone get access to content without much difficulty. Proceed.app even offers a seamless and fluid design that automates reminders, ensuring seamless training and learning without much of a burden. Furthermore, services like reporting collaboration manager, PDF and Document uploading and user roles promise seamless business. Ultimately, Proceed.app with its visual training component strives to ‘show people’ instead of ‘telling them’. Thus ensuring that the right knowledge is made accessible to the right people. Read more ManageEngine ServiceDesk Plus is a flexible and scalable help desk software that offers better visibility and central control.The software helps adding value to your IT help desk through effective integration with IT management apps.It smartly automates all your help desk activities and is capable to support extensive reporting. Codeless customization allows creative freedom and ensures better adaptation to suit your unique business requirements. The tool can be deployed on either cloud or on premises. The software is available in 3 variants like Standard, Professional and Enterprise level. Each of the forms come suitably equipped with help desk features. Read more Slite is a collaborative tool for companies to bring their complete team on the same page while working on projects. It helps team members to share ideas with each other with the help of a collaborative editor. The editor has been designed in a way that helps users to focus more on their writing, taking away the hassle of handling text formatting. At the same time, users can add extra bits of information to their text such as checkboxes, note links, images, attachments, embeds, tables and more. Users can structure the information that has been presented by team members. And through the highlight section, they can discover the most prominent information and track all the latest activities. A powerful search algorithm then makes it easy for every team member to find specific information in every note. Read more
Pricing Options
  • Free Trial Available
  • Starts at $14.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $39.0.
  • Free Trial Available
  • ManageEngine ServiceDesk Plus Offers Custom plan.
  • Free Trial Available
  • Starts at $6.67. Offers Free-forever and Custom plan.

Technical Details

Organization Types Supported
  • Not available
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • Not available
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • Not available
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • Available
  • NA

Reviews & Ratings

User Rating
4.7/5 2,056 user ratings
Not Available
4.4/5 483 user ratings
4.8/5 250 user ratings
Rating Distribution
  • Excellent

    73.8%
  • Very Good

    21%
  • Average

    2.8%
  • Poor

    2.2%
  • Terrible

    0.2%
Not Available
  • Excellent

    53.4%
  • Very Good

    35.4%
  • Average

    8.9%
  • Poor

    1.2%
  • Terrible

    1%
  • Excellent

    81.2%
  • Very Good

    17.2%
  • Average

    0.8%
  • Poor

    0%
  • Terrible

    0.8%
User Sentiments

    Easy to Use Interface, Extensive Integrations, Effective Search Functionality, Comprehensive Knowledge Base

    Inaccurate Search Results, Limited Customization Options, Occasional Software Glitches, Card Verification Process

    Not Available

    Intuitive Interface, Flexible Ticketing System, Centralized Platform, Extensive Integrations

    Mobile App Functionality, Limited Reporting Capabilities, Occasional Technical Errors, Complex Ticket Management for Technicians

    Ease of Use, Intuitive Interface, Excellent Collaboration Features, Effective Organization and Search

    Limited Formatting Options, Occasional Bugs and Glitches, Mobile App Issues, Limited Offline Access

Review Summary

Guru is known for its comprehensive learning management system (LMS), providing various features like course creation, skill tracking, reporting, and user engagement tools. Users appreciate its intuitive interface, extensive customization options, and the ability to create interactive content. However, some reviewers mention occasional technical issues, a learning curve for new users, and limitations in integrations with external platforms. Overall, Guru is praised for its robust features, ease of use, and its effectiveness in improving employee training and development.

Not Available

Users praise ManageEngine ServiceDesk Plus for its ease of use, comprehensive features, and excellent customer support. They appreciate its user-friendly interface, customizable workflows, and robust reporting capabilities. Many reviewers highlight its ability to streamline IT service management processes, improve technician productivity, and enhance overall IT service delivery. They also commend its mobile app and integration options, which provide flexibility and convenience. Moreover, users value the prompt and helpful support they receive from the ManageEngine team. They recommend ManageEngine ServiceDesk Plus as a reliable and efficient IT service management solution for businesses of all sizes.

Users appreciate Slite's intuitive interface, ease of use, and collaborative features. They find it particularly helpful for teams working on documentation, knowledge sharing, and project management. Reviewers highlight its clean and distraction-free design, which promotes focus and productivity. Additionally, Slite's integration with other tools and its mobile app are noted as valuable features. While some users mention occasional glitches and a limited range of templates, the overall sentiment towards Slite is positive, with many users recommending it for teams seeking an efficient and user-friendly collaboration platform.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $14.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $39.0.
  • Free Trial Available
  • ManageEngine ServiceDesk Plus Offers Custom plan.
  • Free Trial Available
  • Starts at $6.67. Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Essential plan $14.00 $16.80 per user / month

Team plan $24.00 $28.80 per user / month

Enterprise plan Custom

Small Team $39.00 $39.00 per month

Medium Team $79.00 $79.00 per month

Large Team $149.00 $149.00 per month

Service desk plus Custom

Free Free

Standard $6.67 $8.00 per user / month

Enterprise Custom

 
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Alternatives

 

Screenshots & Videos

Screenshots Dashboard new cards
+ 1 More
Not Available ManageEngine ServiceDesk Plus Demo - Live dashboards
+ 15 More
Project Launch
+ 6 More
Videos Video Thumbnail
+ 1 More
Video Thumbnail Video Thumbnail
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Vendor information

Company Details Founded in: 2013 Located in: Appleton, Wisconsin Founded in: 2019 Located in: Pleasanton, CA Located in: San Francisco, California Founded in: 2016
Contact Details

Not available

https://www.getguru.com/

Not available

https://proceed.app/

+1 (888) 900-9646

https://www.manageengine.com/products/service-desk/

Not available

https://slite.com/

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