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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zendesk Sunshine logo
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Gold-Vision CRM logo
CRM Software

4.6 89 user ratings

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Overview

Description Zendesk Sunshine is an innovative and flexible CRM platform that is natively integrated with AWS, designed to empower businesses to create modern customer applications tailored to their specific needs. This open, standards-based platform offers unparalleled freedom, allowing to utilize the referred tools and coding languages for complete control. With Sunshine, can develop custom applications that consolidate essential information for the agents within Zendesk Support, enhancing efficiency and customer service. Additionally, Sunshine enables seamless integration of its data with external data sources, facilitating the creation of powerful applications that extend beyond traditional customer support and benefit of entire organization. Read more Gold-Vision CRM is a customer relationship management (CRM) software that helps companies to unify their sales and marketing teams and make them more effective for extensive business growth. The software comes with a dynamic screen design, automated workflows and alerting that enables sales teams to spend less time on unnecessary admin processes and more time on closing deals. It is a GDPR compliant portal that ensures complete data privacy right from the moment users enter information. Gold-Vision CRM includes various custom support features, such as real-time reporting, LiveChat integration, Broadcastable notes, that helps companies to speed up their service delivery. The software can be used to assign projects and tasks to team members and seamlessly share information across project teams to ensure that they complete work on time and within budget. Finally, it also helps users to improve team collaboration and increase ROI by managing training courses, events and conferences in one place and simplifying the full event lifecycle through automated workflows. Read more
Pricing Options
  • Free Trial Available
  • Zendesk Sunshine Offers Custom plan.
  • Free Trial Available
  • Starts at $32.5.
SW Score & Breakdown

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    86%
  • Reviews
    69%
  • Momentum
    62%
  • Popularity
    65%

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    69%
  • Momentum
    60%
  • Popularity
    77%

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.3/5 59 user ratings
4.6/5 89 user ratings
Rating Distribution
  • Excellent

    47.5%
  • Very Good

    33.9%
  • Average

    16.9%
  • Poor

    0%
  • Terrible

    1.7%
  • Excellent

    67.4%
  • Very Good

    29.2%
  • Average

    3.4%
  • Poor

    0%
  • Terrible

    0%
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Zendesk Sunshine Offers Custom plan.
  • Free Trial Available
  • Starts at $32.5.
Pricing Plans
Monthly Plans Annual Plans

Zendesk Sunshine Custom

Essentials $32.50 $32.50 per user / month

Professional $60.00 $60.00 per user / month

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Custom Objects
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Videos Video Thumbnail
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Vendor information

Company Details Located in: San Francisco, California Located in: London, United Kingdom Founded in: 2001
Contact Details

+1 888-670-4887

https://www.zendesk.com/platform/

+44 (0)1788 511 110

https://www.gold-vision.com/

Social Media Handles

Not available

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