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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Thryv
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Freshsales
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| Description | GoCRM is an advanced CRM marketing software that offers organizations advanced state-of-the-art communication tools to improve their sales. It supports streamlined sales processes, scalable business growth besides enhancing the overall customer experience. Users can get their business leads imported from different online and offline sources in an automated manner. GoCRM comes loaded with a specialized toolkit that comprises options like website tracking, Zapier, call tracking, CSV import, etc, providing users with accurate leads tracking ability. Further, users can distribute individual leads in a random or manual way, among their teammates. Advanced workflows within the software, enables team members to get automatic notifications on relevant leads and schedule follow up via their email or VoIP phone. Users can easily place and record business calls, voicemails, messages by utilizing the cloud-based VoIP system offered by GoCRM. The software further integrates with major email providers to ensure that users do not miss any important emails. It also helps with tasks & appointment management, GPS check-ins, maximizing marketing ROI, etc. Read more | Zendesk Sunshine is an innovative and flexible CRM platform that is natively integrated with AWS, designed to empower businesses to create modern customer applications tailored to their specific needs. This open, standards-based platform offers unparalleled freedom, allowing to utilize the referred tools and coding languages for complete control. With Sunshine, can develop custom applications that consolidate essential information for the agents within Zendesk Support, enhancing efficiency and customer service. Additionally, Sunshine enables seamless integration of its data with external data sources, facilitating the creation of powerful applications that extend beyond traditional customer support and benefit of entire organization. Read more | Thryv is a platform that enables businesses to meet modern customer’s expectations simply and efficiently in today’s era. It is a highly secured and easy-to-use Business Management Platform that automates tasks while also putting the customers at the center of the business. The platform enables users to reach more customers by letting them find their customers at the right time, the right way. They can plan their daily activities through calendar sync, automated reminders, and conversations in one inbox. Thryv enables businesses to accept secure payments at low, competitive rates from anywhere and securely. Users can request reviews quickly and get notified instantly, thus allowing them to respond simultaneously. Other value-added features that users can utilize include Marketing Automation, Document Storage and Sharing, Social Media Management, Reputation Management, and online presence enhancement. It allows businesses to offer their customers an interactive login area and also sync their business info across 60+ listings websites like Google, Yelp, Facebook, and more, thus giving them a modern and mobile-ready website. Read more | Freshsales, also known as Freshworks CRM, is a cloud-based customer relationship management (CRM) tool that can help businesses grow their revenue through context-driven sales. This highly-rated CRM can help businesses close deals faster, improve seller effectiveness, reduce IT complexity, streamline the sales process, generate new opportunities, and much more. Some of the top features of Freshsales include sales lead tracking, sales management, event tracking, one-click phone, personalized bulk emails, email prioritization, AI-powered chatbots, customizable web forms, page visit tracking, visitor intent tracking, activity timeline, predictive contact scoring, deal insights, third-party integrations, dynamic forecasting, 360° customer view, automated sales campaigns, etc. Read more |
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| SW Score & Breakdown |
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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# 3 Fastest Growing # 5 Most Popular | # 3 Highly Rated # 3 Highly Rated |
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Exceptional Customer Service, Comprehensive Business Management Features, User-Friendly Interface, Effective Marketing Automation Inconsistent Social Media Marketing, Limited CRM Functionality, Mobile App Issues, Lack of Transparency and Communication |
User-Friendly Interface, Comprehensive CRM Features, Excellent Customer Support, Effective Sales & Marketing Automation Limited Third-Party Integrations, Occasional Software Bugs & Glitches, Mobile App Functionality, Confusing Pricing Structure |
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Thryv garners mixed reviews across platforms. Users appreciate its user-friendly interface, comprehensive features, and effective marketing and scheduling tools. However, concerns are raised regarding its customer support, occasional glitches, and pricing structure. Some users find it expensive compared to competitors, while others highlight the value it provides for small businesses. Overall, Thryv seems to be a capable solution for businesses seeking an all-in-one platform, but users should carefully consider their needs and budget before committing. |
Users appreciate Freshsales' ease of use, customizable features, and comprehensive functionality. It streamlines sales processes, improves team collaboration, and boosts productivity. Users also praise its intuitive interface, user-friendly design, and excellent customer support. However, some users have reported occasional glitches and limited reporting capabilities. Additionally, pricing concerns have been raised, particularly for larger teams or those requiring advanced features. Freshsales is generally well-received for its user-friendliness, customization options, and positive impact on sales performance. |
| Read All User Reviews | Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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GoCRM $39.00 $39.00 per user / month |
Zendesk Sunshine Custom |
Basic (Thryv Command Center) Free Plus (Thryv Command Center) $20.00 $20.00 per user / month Professional (Thryv Command Center) $30.00 $30.00 per user / month Plus (Thryv Business Center) $199.00 $199.00 per month Professional (Thryv Business Center) $349.00 $349.00 per month Unlimited (Thryv Business Center) $499.00 $499.00 per month Plus (Thryv Marketing Center) $199.00 $199.00 per month Professional (Thryv Marketing Center) $349.00 $349.00 per month ThryvPay Others |
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| Company Details | Located in: Pharr, Texas | Located in: San Francisco, California | Located in: Dallas, Texas Founded in: 1986 | Located in: San Mateo, California |
| Contact Details |
+1 956-508-9189 https://gocrm.io/ |
+1 888-670-4887 https://www.zendesk.com/platform/ |
+1 844-339-6334 https://www.thryv.com/ |
+1 650-513-0514 https://www.freshworks.com/crm/sales/ |
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