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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | GetFeedback is a valuable tool for companies to capture the feedback of their customers at every step of the customer journey. This helps organisations take action according to critical feedbacks received and introduce necessary changes to improve customer satisfaction. One of the best features of GetFeedback is the provision to be implemented across multiple channels, such as marketing and relationship management. The tool also allows all customer responses to be fed into Salesforce. Users can hence have a central repository of actionable data. This data can then be actively used to create better workflows and event triggers so that potential issues can be handled on time. The dashboard feature makes it even easier to capture a bird’s eye view of the survey results and spot future trends. Read more | Surveyhero is a free online survey creator that can be used to build and share surveys quickly. Trusted by more than 3 million users worldwide, since 2007, this software offers a drag and drop builder that lets people create questionnaires in no time. Surveyhero features a wide variety of question types that people can modify to suit their needs. Furthermore, the survey creator also offers white-label solutions and different themes that one can choose to translate their surveys into multiple languages and much more. Surveyhero makes sure that users set up and share survey links with their target audience by email or they can post them on Facebook, Twitter or any other social media platform. This software further ensures that the surveys are automatically mobile optimised meaning, participants can answer these questionnaires from any device. Users can also analyse how their participants' responses are being collected in real-time by using this software. Furthermore, a state-of-art infrastructure present within allows users to achieve high security and availability. Read more |
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SW Score & Breakdown |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 11 Highly Rated # 8 Fastest Growing |
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Total Features |
15 Features
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13 Features
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Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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API Support |
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User Rating |
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User Sentiments |
Ease of use, Seamless Salesforce Integration, Intuitive User Interface, Professional Survey Design Limited Customization, Lack of Multilingual Support, Expensive Pricing, Limited Offline Functionality |
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Review Summary |
Reviewers appreciate GetFeedback's user-friendly interface, customizable surveys, and robust reporting capabilities. They also praise its ability to gather feedback from various channels, including email, web, and social media. However, some users have reported occasional technical glitches and a slightly complex setup process. Overall, reviewers find GetFeedback to be a valuable tool for collecting and analyzing customer feedback, helping businesses improve their products and services. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Essentials Custom Pro Custom Ultimate Custom |
Basic Free Professional (individual) $25.00 $35.00 per month Business (individual) $39.00 $55.00 per month Enterprise (individual) $89.00 $89.00 per month Professional (Team) $19.00 $25.00 per month Business (Team) $29.00 $39.00 per month Enterprise (Team) $69.00 $69.00 per month |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
+ 7 More
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Videos |
+ 4 More
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Company Details | Located in: San Francisco, CA Founded in: 2013 | Founded in: 2015 |
Contact Details |
+1 (415)-942-5981 https://www.getfeedback.com/ |
Not available https://www.surveyhero.com/ |
Social Media Handles |
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