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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | GetFeedback is a valuable tool for companies to capture the feedback of their customers at every step of the customer journey. This helps organisations take action according to critical feedbacks received and introduce necessary changes to improve customer satisfaction. One of the best features of GetFeedback is the provision to be implemented across multiple channels, such as marketing and relationship management. The tool also allows all customer responses to be fed into Salesforce. Users can hence have a central repository of actionable data. This data can then be actively used to create better workflows and event triggers so that potential issues can be handled on time. The dashboard feature makes it even easier to capture a bird’s eye view of the survey results and spot future trends. Read more | Spark Chart is a handy tool for business consultants who want to dig through customer feedback, ideas, and answers to unearth hidden knowledge about the business verticals of their clients. Users can create and deploy professional surveys such as employee surveys that capture ideas and opinions to improve performance. As a result, they provide 360-degree feedback about how the business leaders of the company are being perceived by the employees. Users can accordingly explore feedback, opinions, and ideas and brainstorm to generate more ideas. With dedicated customer surveys, they can understand the needs of the customers and hear what they want to recommend. Additionally, Spark Chart also includes the feature of capturing the Net Promoter Score to measure the customer loyalty to the brand, company, product or service. At the same time, they can conduct relevant market research to get a deeper understanding of potential customers. Read more |
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SW Score & Breakdown |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 11 Highly Rated # 8 Fastest Growing |
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Total Features |
15 Features
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14 Features
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Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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API Support |
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Review Summary |
Reviewers appreciate GetFeedback's user-friendly interface, customizable surveys, and robust reporting capabilities. They also praise its ability to gather feedback from various channels, including email, web, and social media. However, some users have reported occasional technical glitches and a slightly complex setup process. Overall, reviewers find GetFeedback to be a valuable tool for collecting and analyzing customer feedback, helping businesses improve their products and services. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Essentials Custom Pro Custom Ultimate Custom |
Individual, Team or Organisation plan $25.00 $30.00 per user / month Consultant or Enterprise Plan $40.00 $50.00 per user / month |
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View Detailed Pricing
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Screenshots |
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Videos |
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Company Details | Located in: San Francisco, CA Founded in: 2013 | Located in: Perth, Western Australia |
Contact Details |
+1 (415)-942-5981 https://www.getfeedback.com/ |
+61 8 9468 9792 https://www.sparkchart.com/ |
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