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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | GetFeedback is a valuable tool for companies to capture the feedback of their customers at every step of the customer journey. This helps organisations take action according to critical feedbacks received and introduce necessary changes to improve customer satisfaction. One of the best features of GetFeedback is the provision to be implemented across multiple channels, such as marketing and relationship management. The tool also allows all customer responses to be fed into Salesforce. Users can hence have a central repository of actionable data. This data can then be actively used to create better workflows and event triggers so that potential issues can be handled on time. The dashboard feature makes it even easier to capture a bird’s eye view of the survey results and spot future trends. Read more | Meet Inari The Ultimate Tool for Understanding their Customers, Crafting Products They Love. In a world driven by constant innovation, understanding their customers’ needs, desires, and pain points is pivotal to product success. Inari makes this both simpler and more insightful than ever before. Leveraging cutting-edge AI technology, Inari analyzes customer feedback from every conceivable source within their organization be it in the form of sales notes, user interviews, Slack requests, or even those invaluable CSV files brimming with insights and compiles a comprehensive, yet simple to navigate, database of user sentiments and desires. What’s uniquely powerful about Inari is its ability to not just quantify but also qualitatively analyze feedback, offering actionable insights that can directly inform their product roadmap. No more sifting through piles of feedback, trying to discern a pattern. Inari does the heavy lifting for them, allowing them to focus on implementing changes that matter and delight their users. Designed with the input of product development teams, Inari doesn’t just facilitate feedback analysis; it empowers them with the tools to manage their backlog and align their development efforts with real, verified customer needs. It’s like having a dedicated feedback analyst and a team of product managers, working in harmony round the clock. For businesses looking to build products with a clear competitive edge and, most importantly, products that customers genuinely love, Inari is the quintessential tool. Say goodbye to guesswork and hello to data-driven product development with Inari – because true insights mean genuine impact. Read more |
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SW Score & Breakdown |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 11 Highly Rated # 8 Fastest Growing |
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Total Features |
15 Features
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5 Features
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Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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Organization Types Supported |
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Platforms Supported |
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API Support |
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User Rating |
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User Sentiments |
Ease of use, Seamless Salesforce Integration, Intuitive User Interface, Professional Survey Design Limited Customization, Lack of Multilingual Support, Expensive Pricing, Limited Offline Functionality |
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Review Summary |
Reviewers appreciate GetFeedback's user-friendly interface, customizable surveys, and robust reporting capabilities. They also praise its ability to gather feedback from various channels, including email, web, and social media. However, some users have reported occasional technical glitches and a slightly complex setup process. Overall, reviewers find GetFeedback to be a valuable tool for collecting and analyzing customer feedback, helping businesses improve their products and services. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Essentials Custom Pro Custom Ultimate Custom |
Trial Others Startup $27.00 $30.00 per month Growth $270.00 $300.00 per month Enterprise Custom |
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View Detailed Pricing
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Screenshots |
+ 7 More
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Videos |
+ 4 More
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Company Details | Located in: San Francisco, CA Founded in: 2013 | Located in: New York, New York |
Contact Details |
+1 (415)-942-5981 https://www.getfeedback.com/ |
Not available https://useinari.com/ |
Social Media Handles |
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