73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Sponsored
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Nextiva
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Sponsored
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more CallHippo
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Description | Call Metrics is the most sophisticated call tracking software, brought to you by our parent company Firefly and inconjunction with our SEO Company. Our Attribution and call intelligence solution helps grow your business by optimising and driving revenue from your inbound phone leads. Read more | Funnel Phones track calls, text messages, and web forms to determine which ads, keywords, and marketing campaigns produce the best results. Tracking numbers are virtual phone numbers assigned to your online or offline marketing campaigns that track your ad performance. Powered with a simple easy to use reporting dashboard clearly shows you which marketing and ad campaigns are generating the most leads and the most sales. Read more | Nextiva is a customer experience management suite that is aimed at revolutionizing the communication aspects of businesses and helping them convert more prospects. It is relevant for businesses of all sizes, including Family Businesses, Franchises, Sole Proprietorships, SMEs, and Enterprises. With Nextiva, all conversations can be managed at a single location and managers can dig deeper into what customers are talking about. And with instant data and analytics as a backup, it becomes easier to drive better decisions. The tool even allows automating of communication tasks on the basis of how customers interact with the business. Users can track customer journeys with the help of native and existing tools, streamline communication pipelines, manage different cases, and tap into the sentiments of their customers. By sending the right message at the right time, they can delight customers and improve their overall brand experience. Read more | CallHippo is a virtual phone software for businesses and enterprises, offering them local toll-free phone numbers for 50+ countries in just 3 minutes. The software helps businesses in fulfilling their daily calling commitments with its Power Dialer function. This function helps to automatically dial from an uploaded list of numbers for each campaign, saving time and improving productivity. Moreover, a dedicated CallHippo Coach helps users with 100% call coverage on important interactions that need proper attention, like customer objections and competitor comparisons. With this software, businesses can evaluate a 30 minutes call in just a few minutes. They can scan through the critical call moments, listen to them and record feedback within an instant. CallHippo helps marketing teams to decipher campaigns, channels/media, keywords and search terms that make customers receive calls. It also helps users to analyze campaign wise success rates to discover the ones that are generating more calls, conversions and revenues. Read more |
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SW Score & Breakdown |
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards |
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# 1 Most Popular # 1 Most Searched | # 4 Fastest Growing # 4 Most Popular |
Total Features |
3 Features
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7 Features
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8 Features
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9 Features
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Common Features for All |
Auto Call Recording
Call Monitoring
Concurrency Support
IVR Support
Inbound Call Center
Live Chat
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management (Calls)
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Auto Call Recording
Call Monitoring
Concurrency Support
IVR Support
Inbound Call Center
Live Chat
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management (Calls)
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Auto Call Recording
Call Monitoring
Concurrency Support
IVR Support
Inbound Call Center
Live Chat
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management (Calls)
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Auto Call Recording
Call Monitoring
Concurrency Support
IVR Support
Inbound Call Center
Live Chat
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management (Calls)
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Platforms Supported |
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API Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
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Knowledgeable Customer Support, User-Friendly Interface, Reliable Service, Comprehensive Features Mobile App Issues, Lengthy Hold Times, Inconsistent Call Quality, Complicated Setup Process |
Excellent Customer Support, Ease of Use, Affordable International Calls, Call Recording Feature Occasional Call Quality Issues, Mobile App Issues, Limited Features in Lower Plans, Confusing Pricing Structure |
Review Summary |
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Overall, users appreciate Nextiva's user-friendly interface, ease of setup, and comprehensive features. They find the VoIP call quality reliable and the video conferencing capabilities satisfactory. Users also commend the helpful customer support team and extensive training resources. However, some users express concerns about occasional technical glitches, limited customization options, and pricing. Additionally, users suggest improvements in the mobile app and integrations with other business tools. |
Overall, CallHippo garners positive feedback for its user-friendly interface, robust feature set, and reliable call quality. Customers appreciate the ease of setup and management, as well as the range of features such as call recording, analytics, and integrations with popular CRM and helpdesk systems. The customer support team is also praised for their responsiveness and helpfulness. However, some users have reported occasional technical glitches and limitations in customization options. |
Read All User Reviews | Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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GEO Number Others 0800 Number Others |
Virtual Plan $29.00 $39.00 per month Growth Plan $49.00 $59.00 per month Pro Plan $99.00 $109.00 per month |
Essential (Business communication) $18.95 $25.95 per user / month Professional (Business Communication) $22.95 $30.95 per user / month Enterprise (Business Communication) $32.95 $40.95 per user / month Core (Contact Centre) Custom Premium (Contact Centre) Custom Optimum (Contact Centre) Custom Ultimate (Contact Centre) Custom |
Bronze $14.00 $18.00 per user / month Silver $18.00 $24.00 per user / month Platinum $30.00 $40.00 per user / month Enterprise Custom |
View Detailed Pricing
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View Detailed Pricing
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View Detailed Pricing
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View Detailed Pricing
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CallRail
4.7 Based on 2067 Ratings
Calltracks
4.2 Based on 18 Ratings
calltrak
4 Based on 1 Ratings
Telmetrics
4.6 Based on 13 Ratings |
TeleCapture
4.9 Based on 7 Ratings
TrackBiz
5 Based on 1 Ratings
Calltouch
4.7 Based on 19 Ratings |
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Company Details | Located in: Auckland, New Zealand | Located in: Alexandria, Virginia | Located in: Scottsdale, Arizona | Located in: Newark, Delaware Founded in: 2016 |
Contact Details |
Not available http://callmetrics.co.nz/ |
Not available https://funnelphones.com/buyfp |
+1 800-799-0600 https://www.nextiva.com/ |
Not available https://callhippo.com/ |
Social Media Handles |
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