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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Nicereply’s click-on-the-go surveys, allow companies to uncover information about customer satisfaction and advocacy in a hassle-free manner. The software employs CSAT, CES, and NPS based metrics to construct customer-specific surveys on the go. Here the respondents can put in their reviews, ratings, as well as suggestions as per convenience. Further, customised email templates allow professionals to present a Nicereply survey to individual clients in a manner of their liking. Additionally, Nicereply records ratings from the survey takers remotely. In simple words, a customer’s timing on the survey and if he completes or leaves it will all be recorded remotely and passed over to the organisation for an instant cumulative response. The organisation can then modify the survey presentation accordingly. Simple and clean code, responsive interface, and clot assets ensure rapid deliverability, easy loading and increased rates of response. Real-time integration with external platforms like Zendesk, Freshdesk, LiveAgent, Front, Pipedrive and more is of great use. Read more | Formaloo is a business data OS that helps to create beautiful forms, customisable apps without any code, and access-controlled databases. Trusted by more than 20,000 businesses in 30+ countries, this OS helps to create powerful rational databases and connect building blocks like tables, charts, forms, widgets, reports, and many more. Formaloo allows businesses to power their data collecting with elegant, yet powerful, web forms that don't require any coding to create. Lead capture, money collection, process creation, survey administration, and much more are all possible with this OS. Formaloo further helps businesses to organise their workspace into different teams, clients, projects, and departments. It manages secure access of team members and allows them to collaborate in real-time easily. To create powerful custom interfaces, Formaloo is a great OS. It helps to create seamless UI in minutes for businesses without needing developers. It also helps connect workflows with thousands of apps and services like Slack, Salesforce, Google, Facebook, Shopify, etc. Read more |
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SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 14 Highly Rated # 19 Most Popular |
Not Available
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Total Features |
13 Features
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8 Features
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Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Survey Templates
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Organization Types Supported |
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Platforms Supported |
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API Support |
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User Rating |
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Rating Distribution |
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Review Summary |
Users generally appreciate the user-friendly interface, ease of setup, and time-saving aspects of the software. They find it effective in improving customer satisfaction and streamlining communication. The automation features are also well-received, enabling efficient handling of customer inquiries. However, some users have expressed concerns regarding occasional technical glitches, a limited range of integrations, and the need for improved reporting capabilities. Overall, users recognize the software's potential to enhance customer support operations, but suggest addressing these areas for a more comprehensive and reliable experience. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Mini $39.00 $49.00 per month Start $79.00 $99.00 per month Grow $159.00 $199.00 per month Business $239.00 $299.00 per month Enterprise Custom |
Free Free Plus $9.00 $19.00 per user / month Pro $19.00 $49.00 per user / month Enterprise Custom |
View Detailed Pricing
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View Detailed Pricing
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SatisMeter
4.8 Based on 42 Ratings |
Microsoft Forms
4.6 Based on 190 Ratings |
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Screenshots | Not Available |
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Videos |
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Company Details | Located in: Bratislava, Slovakia Founded in: 2012 | Located in: Tallinn, Estonia Founded in: 2020 |
Contact Details |
Not available https://www.nicereply.com/ |
+372-57852237 https://www.formaloo.com/en/ |
Social Media Handles |
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