Personal AI |
| Description | Haptik is an artificial intelligence platform for brands looking to transform their customer experiences. Haptik enables customer care chat on websites, mobile apps, and messaging channels, thus taking off the load from live agents via one smooth-running system.With over 100 virtual assistants, it is built to benefit industries like retail and e-commerce, financial services, travel and hospitality, and telecom. It’s a robust NLU engine that handles sales and customer care queries in a unique way. The tool is an omni-channel dialog builder that engages customers across all 3rd party chat and voice platforms. It’s a simple tool to design, build and maintain IVAs. The conversational commerce feature is a voice-enabled engine that works as a shopping assistant to help with transactions across all the digital sales points. The 24/7 sales agent addresses FAQs and also gives recommendations on different products. Users can also enjoy the added benefit where passive website visitors could be converted into interested customers. Read more | Flow XO for Chat is a feature-rich chatbot platform that allows anyone to rapidly and simply construct code-free internet chatbots. Flow XO for Chat is cross-platform, allowing you to build bots for Facebook Messenger, Slack, Twilio SMS, Telegram, and even your own website. You can connect to one or all of these platforms; the option is yours. After connecting one or more platforms, you can utilize Flow XO for Workflow to develop a back-end workflow that controls what occurs when a user interacts with your bot. You can use this feature to listen for specific keywords and then respond with replies, weblinks, photos, or a money request. The great thing about Flow XO for Chat is that your consumers can interact with you in a completely seamless manner across all platforms. For example, they may initiate contact with you via a web bot on your website, but as the interaction progresses, they may prefer to communicate via Facebook Messenger on their mobile device. Read more |
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Haptik's customer reviews reveal both positive and negative experiences. Satisfied customers appreciate the platform's ease of use, time-saving automation, and improved customer satisfaction. They also highlight the platform's scalability and robust analytics. However, some reviewers express dissatisfaction with the pricing, limited customization options, and occasional technical glitches. Others note that the platform may require a learning curve for some users. |
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Haptik Custom |
Free Free Standard Plan $19.00 $19.00 per month |
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V-Person
5 Based on 1 Ratings |
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4.5 Based on 18 Ratings 
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4.4 Based on 11 Ratings 
ChatFlow247
5 Based on 1 Ratings 
XeroChat
4.5 Based on 2 Ratings |
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| Company Details | Located in: New York, New York Founded in: 2013 | Located in: Manchester, England |
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Not available https://haptik.ai/ |
Not available https://flowxo.com/product/flow-for-chat/ |
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