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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Flexport is a freight forwarder and customs broker solution for logistics companies. It provides a customer service team that tracks data in real-time, gives alerts about daily actions and generates insights. Users get to manage all of their workflows with just a single click. It brings the working team, suppliers and Flexport experts together for seamless communication, besides clarifying every detail. Users get visual alerts and updates to manage and control the supply chain efficiently. With every booking, they get a digitised document comprising all the details of shipping and prioritised task lists. This helps organisations to know what actions they have to take and assist them to deliver on time securely. Flexport supports all modes of transport, whether it’s air, ocean (including FCL and LCL shipping), truck or rail freight. The platform also offers additional services such as Cargo Insurance, Trade Finance and Customs Brokerage. Shipping services within the US and Canada benefit from reduced tariff costs with its tariff mitigation tool and Duty Drawbacks. Read more | Freightos makes global trade frictionless with the world's online marketplace for the trillion-dollar international shipping industry. Freightos gives you the freedom to switch between logistics providers, pairing you with the best one for all of your shipments. Online messaging, around the clock support, and proactive automated exception management, means that you stay in the know. The Freightos marketplace ecosystem sees over one million monthly searches, thousands of shipments, and tens of millions of pricing updates. Read more |
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| SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 5 Most Popular |
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User-Friendly Platform, Shipment Tracking and Visibility, Great Customer Service, Excellent Communication Inaccurate Delivery Estimates, Unexpected Additional Charges, Inexperienced and Unresponsive Staff, Poor Communication and Delays |
Easy to use platform, Competitive pricing, Excellent communication, Great customer service Hidden fees, Inaccurate delivery estimates, Lack of support from Freightos in case of issues with forwarders, Shipment delays |
| Review Summary |
User reviews for Flexport are mixed, with a significant focus on customer service and pricing. While many users appreciate the platform's ease of use, real-time tracking, and dedicated account managers, others report inconsistent communication, hidden fees, and delays in shipments. Some praise the company's responsiveness and problem-solving abilities, while others criticize a lack of accountability and proactive support. Ultimately, Flexport's effectiveness appears to vary depending on individual experiences and the specific needs of each customer. |
Reviews reveal that Freightos is generally well-received among users. Many appreciate its user-friendly interface, comprehensive features, and extensive carrier network, which facilitate smooth and efficient freight booking and management. However, some users have expressed concerns regarding occasional technical glitches, the steep learning curve for advanced features, and the need for improved customer support responsiveness. Overall, users find Freightos to be a reliable and valuable solution for their freight shipping needs. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Flexport Custom |
Percentage of secured order 1 Others Percentage of secured order 2 Others User Fees (Rate Management) $49.00 $49.00 per user / month Contract Management Services (Rate Management) $40.00 $40.00 Online Sales Others |
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| Company Details | Located in: San Francisco, California Founded in: 2013 | Located in: Miami Beach, Florida |
| Contact Details |
+1 415-231-5252 |
+1 877 222 8727 |
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