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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Flexport is a freight forwarder and customs broker solution for logistics companies. It provides a customer service team that tracks data in real-time, gives alerts about daily actions and generates insights. Users get to manage all of their workflows with just a single click. It brings the working team, suppliers and Flexport experts together for seamless communication, besides clarifying every detail. Users get visual alerts and updates to manage and control the supply chain efficiently. With every booking, they get a digitised document comprising all the details of shipping and prioritised task lists. This helps organisations to know what actions they have to take and assist them to deliver on time securely. Flexport supports all modes of transport, whether it’s air, ocean (including FCL and LCL shipping), truck or rail freight. The platform also offers additional services such as Cargo Insurance, Trade Finance and Customs Brokerage. Shipping services within the US and Canada benefit from reduced tariff costs with its tariff mitigation tool and Duty Drawbacks. Read more | CargoWise is a robust and deeply integrated logistics management platform, helping enterprises with their international trade business. The software can be utilized to monitor seismic changes, like enhancing tariff rates, regulating taxes besides modifying margin pressures and eCommerce volumes. Traders get to exert deep control and gain more visibility over their business processes based on in-built automation, analytics and advanced technology. Moreover, delays in cargo, international inspections, fees and fines all are taken care of by CargoWise. ETA updates and real-time alerts offered by the software let admins detect bottlenecks within their supply chain to maximize the order delivery process. They can even enhance customer service levels in real-time. Additionally, geo compliance tools, help owners maintain connections with different countries and their custom authorities. This way shipments get to move across borders without delays. CargoWise, with its integrated warehouse management feature, lets users track the movement of goods in a seamless manner. Read more |
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| SW Score & Breakdown |
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 5 Most Popular |
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User-Friendly Platform, Shipment Tracking and Visibility, Great Customer Service, Excellent Communication Inaccurate Delivery Estimates, Unexpected Additional Charges, Inexperienced and Unresponsive Staff, Poor Communication and Delays |
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| Review Summary |
User reviews for Flexport are mixed, with a significant focus on customer service and pricing. While many users appreciate the platform's ease of use, real-time tracking, and dedicated account managers, others report inconsistent communication, hidden fees, and delays in shipments. Some praise the company's responsiveness and problem-solving abilities, while others criticize a lack of accountability and proactive support. Ultimately, Flexport's effectiveness appears to vary depending on individual experiences and the specific needs of each customer. |
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Flexport Custom |
CargoWise Custom |
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| Company Details | Located in: San Francisco, California Founded in: 2013 | Located in: New South Wales, Australia Founded in: 1994 |
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+1 415-231-5252 |
+61 2 8001 2200 |
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