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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
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Description | mHelpDesk is a comprehensive field service management software that enables businesses to speed up their repetitive, slow and manual processes. The software’s automation capabilities regarding customer contact, appointment scheduling, bill generation and invoice structuring makes business processes a lot easier. It also helps users to manage leads, create estimates and send them directly to customers via email. Moreover, with an end-to-end job management feature, users find it easy to integrate field workers, dispatchers, schedules, custom forms and billing systems in one place and keep them organised. Also, to improve customer engagement rates, mHelpDesk provides users with appropriate lead and job details in real-time, allowing them to pull up customer data, wherever and whenever required. For billing and payments, the software enables field technicians to record their materials and time, which can be easily converted into an invoice. Detailed staff productivity reports allow businesses to get a real-time view of their working technicians. Read more | Fixlastmile is a last-mile delivery software through which one can track orders in real-time, automate planning, optimization of delivery routes and scale operations efficiently. Users can deliver food quickly with an advanced route planning in the software, deliver more plants with route optimization and visualize success rates on the web panel. One can carry out real-time dispatching of medicines, manage a workforce, deliver FMCG goods and manage laundry. The software streamlines operations with automated dispatch, real-time tracking and ensuring a satisfying experience for customers. It also integrates with ERP, online ordering system through the user-friendly API. The software comes with easy route optimization, hawkeye view to focus on all the major priorities and automatic dispatch to reduce labor cost and service. The software comes with an in-app collection of notes, barcodes, and signatures as proof of delivery. One can improve productivity and ensure accountability with a powerful analytics feature of the software. To ensure customer satisfaction, the software comes with customer communication integration, feedback collection, and real-time driver tracking. Read more |
Pricing Options |
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SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 10 Fastest Growing # 3 Most Popular |
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Total Features |
7 Features
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11 Features
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Common Features for All |
Analytics (Workforce)
Attendance Management
Billing and Invoicing
Claims Management
Compliance Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Real-time Job Tracking
Reporting
Route Optimization
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Analytics (Workforce)
Attendance Management
Billing and Invoicing
Claims Management
Compliance Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Real-time Job Tracking
Reporting
Route Optimization
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
User Friendly Interface, Excellent Customer Support, Efficient Scheduling, Comprehensive Reporting Software Glitches, Mobile App Functionality, Inadequate QuickBooks Integration, Limited Customization Options |
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Review Summary |
Users praise mHelpDesk's user-friendly interface, ease of use, and helpful customer support. They also appreciate its comprehensive features, including customizable reports and templates, automated scheduling, and robust asset management capabilities. Additionally, users find mHelpDesk's mobile app convenient for managing work orders and tracking technician locations in real-time. However, some users have reported occasional glitches and limited customization options, suggesting the need for further improvements in the software's stability and flexibility. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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mHelpDesk Custom |
Fixlastmile Custom |
View Detailed Pricing
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View Detailed Pricing
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Videos |
+ 2 More
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Company Details | Located in: Fairfax, Virginia Founded in: 2009 | Located in: Somerville, Massachusetts Founded in: 2019 |
Contact Details |
888-558-6275 https://www.mhelpdesk.com/ |
+1 877-707-0459 https://www.fixlastmile.com/ |
Social Media Handles |
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