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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Feedbacq is a customer insight analysis and management tool that dives deep into the mindset of customers to unearth patterns and trends. Users have the ability to create and post simple and efficient surveys via the advanced web platform. They can consequently collect the requisite customer data through the associated iOS or Android apps. The feature of an intuitive web dashboard then makes it easy for users to analyze the responses of the customers. As a result, customer satisfaction can be boosted through actionable insights that neatly point out areas of improvement. The ideal users of Feedbacq can be managers and business owners in industries such as hotels, retail outlets, spa and salon, banking, airport, market research, healthcare and research, and more. Additional features include the ability to work offline, choose from multiple question types, customize the branding of every survey, deep analytics, multi-language support, and more. Read more | Delighted is a comprehensive employee and customer feedback management software for brands and companies to collect actionable feedback in real-time as per convenience. As a self-serve experience management platform, it analyses the feedback, helping companies make data-driven decisions. The software allows users to create enjoyable best practice surveys in no time with higher response rates. With Delighted, companies can customise the look and feel of the surveys along with items like logos and colours. The questions are personalised to each recipient’s specific situations. Also, the software comes equipped with a REST API integration that is capable of delivering customer experience surveys across multiple channels in real-time. Moreover, automated survey schedules and multi-channel delivery surveys within the same are available with multi-language support. Delighted’s real-time dashboard presents feedback in an instant, while its powerful tools offer a detailed understanding of the collected feedback on the go. Moreover, it generates comprehensive reports for feedback, which can be segmented according to keywords, tags, scores etc. Finally, the software closes the loop, promoting data-driven decisions to uplift customer engagement. Read more |
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SW Score & Breakdown |
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
Total Features |
13 Features
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13 Features
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Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Question Branching
Question Library
Site Intercept Survey
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Question Branching
Question Library
Site Intercept Survey
Support Audio / Images / Video
Survey Templates
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Silver Free Gold $19.00 $19.00 per month Platinum $39.00 $39.00 per month |
Free Free Premium $224.00 $224.00 per month Premium Plus Custom |
View Detailed Pricing
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View Detailed Pricing
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Honestly Employee Engagement
4.4 Based on 7 Ratings |
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Screenshots |
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Videos |
+ 3 More
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Company Details | Located in: Kozhikode, Kerala | Located in: Palo Alto, California Founded in: 2013 |
Contact Details |
0495 243 6677 https://www.feedbacq.co/ |
Not available https://delighted.com/ |
Social Media Handles |
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