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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | FeedbackRig is an enterprise-grade customer feedback solution that helps you understand when you are meeting customer expectations, as well as when you are falling short. With FeedbackRig, you can easily collect feedback using as little as one question or or even smiley icons. You can embed the survey in your webpage and customize settings such as its position (header, footer,etc), themes, customer data fields (email, full name, etc), color, and emoticons used. Any feedback you collect can also be anonymous. To embed the survey on your website, all you need to do is copy and then paste the script that has been automatically created. If it’s a web survey, FeedbackRig creates a custom URL for you to share. You can also embed the HTML code of the survey into email signatures to collect feedback that way. FeedbackRig also allows you to customize your surveys according to your brand. Read more | GetFeedback is a valuable tool for companies to capture the feedback of their customers at every step of the customer journey. This helps organisations take action according to critical feedbacks received and introduce necessary changes to improve customer satisfaction. One of the best features of GetFeedback is the provision to be implemented across multiple channels, such as marketing and relationship management. The tool also allows all customer responses to be fed into Salesforce. Users can hence have a central repository of actionable data. This data can then be actively used to create better workflows and event triggers so that potential issues can be handled on time. The dashboard feature makes it even easier to capture a bird’s eye view of the survey results and spot future trends. Read more |
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SW Score & Breakdown |
76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards |
Not Available
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# 11 Highly Rated # 8 Fastest Growing |
Total Features |
6 Features
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15 Features
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Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Review Summary |
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Reviewers appreciate GetFeedback's user-friendly interface, customizable surveys, and robust reporting capabilities. They also praise its ability to gather feedback from various channels, including email, web, and social media. However, some users have reported occasional technical glitches and a slightly complex setup process. Overall, reviewers find GetFeedback to be a valuable tool for collecting and analyzing customer feedback, helping businesses improve their products and services. |
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Free Free Business $49.00 $49.00 per month Enterprise $299.00 $299.00 per month |
Essentials Custom Pro Custom Ultimate Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
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Videos | Not Available |
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Company Details | Located in: London, United Kingdom | Located in: San Francisco, CA Founded in: 2013 |
Contact Details |
Not available https://feedbackrig.com/ |
+1 (415)-942-5981 https://www.getfeedback.com/ |
Social Media Handles |
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