LouiseBot |
| Description | Haptik is an artificial intelligence platform for brands looking to transform their customer experiences. Haptik enables customer care chat on websites, mobile apps, and messaging channels, thus taking off the load from live agents via one smooth-running system.With over 100 virtual assistants, it is built to benefit industries like retail and e-commerce, financial services, travel and hospitality, and telecom. It’s a robust NLU engine that handles sales and customer care queries in a unique way. The tool is an omni-channel dialog builder that engages customers across all 3rd party chat and voice platforms. It’s a simple tool to design, build and maintain IVAs. The conversational commerce feature is a voice-enabled engine that works as a shopping assistant to help with transactions across all the digital sales points. The 24/7 sales agent addresses FAQs and also gives recommendations on different products. Users can also enjoy the added benefit where passive website visitors could be converted into interested customers. Read more | Faqbot software is a platform used to support your customer to increase sales.The software offers best-in-class artificial intelligence to understand a FAQ database on the basis of your existing FAQ content. Learn from each conversation to improve reply. Build guided conversational flow with your users and pass a question to your team. Integrate with different ticketing or messaging systems. Small, Medium and Large companies make use of the software. Read more |
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Responsive Customer Support Team, Ease of Bot Implementation, Comprehensive Analytics Dashboards, Seamless WhatsApp Integration Occasional Software Bugs, Limited Customization Options, Complex Integration with other Platforms, Occasional Delays in Support Resolution Time |
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| Review Summary |
Haptik's customer reviews reveal both positive and negative experiences. Satisfied customers appreciate the platform's ease of use, time-saving automation, and improved customer satisfaction. They also highlight the platform's scalability and robust analytics. However, some reviewers express dissatisfaction with the pricing, limited customization options, and occasional technical glitches. Others note that the platform may require a learning curve for some users. |
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| Read All User Reviews | Read All User Reviews |
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Haptik Custom |
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| Company Details | Located in: New York, New York Founded in: 2013 | Located in: Belgium |
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Not available https://haptik.ai/ |
+32 (0) 476 74 28 09 https://www.faqbot.co/ |
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