Spacebring |
| Description | ServiceChannel is a work order manager that lets users track, manage, and automate work orders across all locations. It helps the facilities management team to manage and maintain work through a single dashboard. In fact, it offers complete visibility into every step associated with the facilities management team and other staff. The software automates the entire work order processes, and helps to track and manage service requests, monitors real-time updates, and provides feedback too. It improves performances, lowers costs and boosts efficiency through the maintenance and repair processes. This software helps the teams to find the right contractor for management. Next, it aids in managing the services that users need in different situations. Besides this, it looks into the automated payment procedures; and analyzes the data and analytics thoroughly. The software comes with a line of features like online and telephone-based service requests, on-site check-ins/check-outs, automated processes, contractor initiated work orders, customized dashboard, Metric-based NTE controls, etc. ServiceChannel willingly supports the facility management teams during every step, right from submission to fulfillment, reviewing, and invoicing processes successfully. Read more | Facilities Management eXpress is a computerized maintenance management system (CMMS) that enables its users to enhance operational success. The software helps its users to increase the productivity of their assets, streamline the processes, and hence turn actionable insights into meaningful results. Users can optimize the request submissions and resolve the maintenance issues through the software while keeping track of the money spent and labor hours. One can manage compliance and schedule repeated inspections, audits, maintenance, and other tasks. The software allows its users to increase the lifespan of their assets and equipment, and hence reduce the downtime of their equipment significantly. One can also track how the tickets are resolved and simplify the IT ticket submission through the software. Facilities Management eXpress enables its users to manage the purchase order by managing the inventory, purchasing, and facilities centrally. With this application, users can streamline operational and business processes throughout their organization by customizing their workflow. Read more |
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Work Order Management, Reporting Features, Preventative Maintenance Module, Ease of Use Mobile App Functionality, Customer Support, User Interface Complexity, Slow Response Time |
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| Review Summary |
Users applaud ServiceChannel's user-friendly interface, efficient work order management capabilities, and robust reporting and analytics features. Its mobile app enhances field service operations, and integration options extend its functionality. While some users report occasional glitches and a learning curve, overall, ServiceChannel is praised for streamlining communication, improving technician productivity, and enhancing customer satisfaction. Its ability to manage complex service processes and provide real-time visibility is highly valued. |
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AI-Generated from the text of User Reviews
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ServiceChannel Custom |
Facilities Management eXpress Custom |
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View Detailed Pricing
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| Company Details | Located in: Pleasanton, California | Located in: Grandview Heights, Ohio |
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1-800-508-6695 https://servicechannel.com/ |
1 (844) 664-4400 https://www.gofmx.com/ |
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