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ICTFax

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Fax Software

4.7 74 user ratings

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Fax Software

4.6 50 user ratings

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Overview

Description eFax is an advanced online fax management software that lets you send and receive faxes from your smartphone, tablet or computer from anywhere at any time. It enables you to easily fax documents and exchange files that would be too huge to mail, such as slideshows, high-resolution pictures, and videos using Large File Sharing. With eFax, you get two options for your electronic faxes, you can sign electronic faxes just by swiping your finger on the screen of your mobile device, or just drag-drop a "pre-saved" sign onto your document with eFax. eFax integrates with popular cloud storage services such as Google Drive, iCloud, and Dropbox, allowing you to instantly download files from your cloud, link them with the virtual fax, and share them. The platform enables inbound faxes which are encrypted and hosted on a secure server for maximum protection, allowing you to download highly confidential faxes with confidence. Users can send files to up to 20 people at once with eFax. Additionally, you can tag your faxes with keywords to make searching and retrieving them easier. Read more eFax Corporate is a fax service that enables organisations to send and receive faxes in a more secure and efficient way. In this service, users get Secure User IDs that enable them to send information securely. They can also make complete audit trails and get advanced transmission options secured by TLS. A 256-bit encryption system is also available to protect sensitive material. In addition, organisations can even keep themselves compliant with SOX, HIPAA, PCI, GLBA and other Federal Regulations for sending faxes. While taking the services of eFax Corporate, organisations can either keep their previous fax number or they can get a new one too. The eFax Corporate also works with users’ existing email network, making it highly convenient for them to manage their messaging system. Through this service, users can annotate, crop, view and edit faxes without printing them. Moreover, it can also be used to send large images, videos and other files that cannot be sent via email. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $14.13. Offers Custom plan.
  • Free Trial Available
  • eFax Corporate Offers Custom plan.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.7/5 74 user ratings
4.6/5 50 user ratings
Ratings Distribution
  • Excellent

    86.4%
  • Very Good

    6.9%
  • Average

    2.6%
  • Poor

    0.3%
  • Terrible

    3.8%
  • Excellent

    79.3%
  • Very Good

    12.6%
  • Average

    3.4%
  • Poor

    1.7%
  • Terrible

    2.9%
Review Summary

The overall sentiment towards the product is positive. Users appreciate its user-friendly interface, ease of use, and the range of features it offers, including faxing, scanning, and e-signing capabilities. It is also praised for its reliability, fast transmission speed, and strong security measures. However, some users have reported issues with customer support, occasional technical glitches, and limited integrations with other software. Additionally, a few users have expressed concerns about the pricing structure and the lack of a free trial or money-back guarantee.

Overall, reviewers praise eFax Corporate for its user-friendly interface, reliability, and efficient faxing capabilities. Many users commend its ease of use, even for those with limited technical experience. The platform's dependability and secure transmission of faxes are also highlighted. Reviewers appreciate the integration options with various business tools and cloud storage services, enabling seamless faxing from different applications. Additionally, the mobile app receives positive feedback for its convenience and functionality. Some users suggest improvements in customer support responsiveness and the occasional occurrence of technical glitches.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $14.13. Offers Custom plan.
  • Free Trial Available
  • eFax Corporate Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

eFax Plus $14.13 $16.95 per month

eFax Pro $16.63 $19.95 per month

eFax Corporate Custom

eFax Corporate Custom

 
View Detailed Pricing
View Detailed Pricing

Alternatives

 

Screenshots & Videos

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Vendor information

Company Details Located in: Los Angeles, California Located in: Los Angeles, California
Contact Details

1 (800) 958-2983

https://www.efax.com/

1-888-532-9265

https://enterprise.efax.com/

Social Media Handles

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