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ICTFax

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Fax Software

4.6 1,880 user ratings

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Fax Software

4.6 1,210 user ratings

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Overview

Description eFax is an advanced online fax management software that lets you send and receive faxes from your smartphone, tablet or computer from anywhere at any time. It enables you to easily fax documents and exchange files that would be too huge to mail, such as slideshows, high-resolution pictures, and videos using Large File Sharing. With eFax, you get two options for your electronic faxes, you can sign electronic faxes just by swiping your finger on the screen of your mobile device, or just drag-drop a "pre-saved" sign onto your document with eFax. eFax integrates with popular cloud storage services such as Google Drive, iCloud, and Dropbox, allowing you to instantly download files from your cloud, link them with the virtual fax, and share them. The platform enables inbound faxes which are encrypted and hosted on a secure server for maximum protection, allowing you to download highly confidential faxes with confidence. Users can send files to up to 20 people at once with eFax. Additionally, you can tag your faxes with keywords to make searching and retrieving them easier. Read more MyFax is an online fax server software that streamlines communications by allowing businesses to send and receive faxes utilizing local, toll-free, and international fax numbers. Archiving, automated routing, Office integration, activity tracking, communication management, document storage, and fax management are all important features.Teams that use MyFax's Share With 5 feature can send faxes from up to 5 corporate email addresses from a single account, receive faxes from multiple email accounts at the same time, and use the MyAccount site to add, remove, or alter authorized email addresses. Managers can now receive faxes as PDF files, which they can view, save, print, or transmit directly from their emails.Additionally, the Fax Archive platform archives all inbound and outbound faxes automatically, allowing employees to view them at any time and create bespoke fax storage periods.Fax to 50 is a multi-send function in MyFax that allows users to send a fax to 50 different email addresses at once. Mobile applications for Android and iOS smartphones are also available, allowing users to read, send, and receive faxes from anywhere. MyFax can be purchased on a monthly or annual basis, with assistance provided by phone, email, documentation, and FAQs. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $14.13. Offers Custom plan.
  • Free Trial Available
  • Starts at $10.00.

Technical Details

Organization Types Supported
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
API Support
  • Available
  • NA

Reviews & Ratings

User Rating
4.6/5 1,880 user ratings
4.6/5 1,210 user ratings
Rating Distribution
  • Excellent

    85.1%
  • Very Good

    6.4%
  • Average

    2.1%
  • Poor

    0.6%
  • Terrible

    5.9%
  • Excellent

    82.5%
  • Very Good

    7.1%
  • Average

    2.1%
  • Poor

    1.2%
  • Terrible

    7.2%
User Sentiments

    Outstanding Customer Service, Knowledgeable Representatives, Quick Response Times, Efficient Problem Resolution

    Difficulties with Cancellation Process, Inconsistent Fax Transmission Success, Occasional Spam Faxes, Outdated User Interface

    Excellent Customer Service, Convenient Mobile App, Ease of Use, Affordable Pricing

    Account Cancellation Issues, Occasional Fax Transmission Failures, Unclear Fax Quality, Inconsistent App Functionality

Review Summary

The overall sentiment towards the product is positive. Users appreciate its user-friendly interface, ease of use, and the range of features it offers, including faxing, scanning, and e-signing capabilities. It is also praised for its reliability, fast transmission speed, and strong security measures. However, some users have reported issues with customer support, occasional technical glitches, and limited integrations with other software. Additionally, a few users have expressed concerns about the pricing structure and the lack of a free trial or money-back guarantee.

Overall, users have mixed opinions about the service. Many users praise its user-friendly interface, reliability, and ease of use. They also appreciate the variety of features available, including faxing, e-signing, and document management. However, some users have experienced issues with customer service, pricing, and technical glitches. Additionally, some users have complained about the lack of advanced features and customization options.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $14.13. Offers Custom plan.
  • Free Trial Available
  • Starts at $10.00.
Pricing Plans
Monthly Plans Annual Plans

eFax Plus $14.13 $16.95 per month

eFax Pro $16.63 $19.95 per month

eFax Corporate Custom

Small Business User $20.00 $20.00 per month

Power User $40.00 $40.00 per month

Home Office User $10.00 $10.00 per month

 
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Alternatives

 

Screenshots & Videos

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Vendor information

Company Details Located in: Los Angeles, California Located in: Los Angeles, California
Contact Details

1 (800) 958-2983

https://www.efax.com/

(855)776-7763

https://www.myfax.com/

Social Media Handles

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