Netigate vs Delighted Comparison

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Netigate

Survey/ User Feedback Software

4.6 17 user ratings

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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Delighted

Survey/ User Feedback Software

4.8 98 user ratings

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Overview

Description

Netigate is a survey/user feedback software. It assists businesses in gaining useful insights that help them make better business decisions. You receive flexibility, quick results, and support in making the best decisions with this survey software and insight platform.Netigate can be used for a variety of purposes, including customer satisfaction, employee engagement, and market research.It has a vast list of features such as - Event-based notifications can be issued if you wish to react quickly to negative comments, for example. When you integrate your CRM system, you may get all the information you need in one spot. You can acquire insight into your customers' genuine thoughts by conducting proven Voice of Customer, Customer Service, and Net Promoter Score surveys.One of its most beneficial features is employee engagement assistance - Establish a healthy working atmosphere. It's a powerful and dependable tool for collecting employee feedback and improving overall employee happiness. a comprehensive employee satisfaction programme that provides your firm with clear and actionable feedback.In the Netigate platform, use proven, high-quality market research templates and make data-driven decisions based on autogenerated results. Read more

Delighted is a comprehensive employee and customer feedback management software for brands and companies to collect actionable feedback in real-time as per convenience. As a self-serve experience management platform, it analyses the feedback, helping companies make data-driven decisions. The software allows users to create enjoyable best practice surveys in no time with higher response rates. With Delighted, companies can customise the look and feel of the surveys along with items like logos and colours. The questions are personalised to each recipient’s specific situations. Also, the software comes equipped with a REST API integration that is capable of delivering customer experience surveys across multiple channels in real-time. Moreover, automated survey schedules and multi-channel delivery surveys within the same are available with multi-language support. Delighted’s real-time dashboard presents feedback in an instant, while its powerful tools offer a detailed understanding of the collected feedback on the go. Moreover, it generates comprehensive reports for feedback, which can be segmented according to keywords, tags, scores etc. Finally, the software closes the loop, promoting data-driven decisions to uplift customer engagement. Read more

Pricing Options

Free Trial Available
Netigate Offers Custom plan.

Free Trial Available
Starts at $224.0. Offers Free-forever and Custom plan.

SW Score & Breakdown

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

97%
Reviews

68%
Momentum

66%
Popularity

84%

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

94%
Reviews

72%
Momentum

62%
Popularity

81%

Features

Total Features	15 Features	13 Features
Common Features for All	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 12 More - Show Less	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 10 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - iOS	SaaS/Web/Cloud Mobile - iOS
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.6/5 17 user ratings	4.8/5 98 user ratings
Ratings Distribution	Excellent 59.5% Very Good 38.1% Average 2.4% Poor 0% Terrible 0%	Excellent 81.7% Very Good 17.3% Average 0% Poor 0% Terrible 1%
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Pricing

Pricing Options	Free Trial Available Netigate Offers Custom plan.	Free Trial Available Starts at $224.0. Offers Free-forever and Custom plan.
Pricing Plans Monthly Plans Annual Plans	Core Custom Professional Custom Enterprise Custom	Free Free Premium $224.00 $224.00 per month Premium Plus Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	easyfeedback 4.6 Based on 44 Ratings Netigate Vs easyfeedback SurveyRock 4.5 Based on 80 Ratings Netigate Vs SurveyRock Mopinion 4.3 Based on 33 Ratings Netigate Vs Mopinion QuestionPro 4.6 Based on 1235 Ratings Netigate Vs QuestionPro UserFace Netigate Vs UserFace	UserFeedback UserFace Delighted Vs UserFace Honestly Employee Engagement 4.1 Based on 9 Ratings easyfeedback 4.6 Based on 44 Ratings Delighted Vs easyfeedback QuestionPro 4.6 Based on 1235 Ratings Delighted Vs QuestionPro
	View All Netigate Alternatives	View All Delighted Alternatives