Delighted vs Formeer Comparison

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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Delighted

Survey/ User Feedback Software

4.8 104 user ratings

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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Formeer

Survey/ User Feedback Software

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Pointerpro

Survey/ User Feedback Software

4.7 109 user ratings

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Survicate

Survey/ User Feedback Software

4.7 212 user ratings

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Overview

Description	Delighted is a comprehensive employee and customer feedback management software for brands and companies to collect actionable feedback in real-time as per convenience. As a self-serve experience management platform, it analyses the feedback, helping companies make data-driven decisions. The software allows users to create enjoyable best practice surveys in no time with higher response rates. With Delighted, companies can customise the look and feel of the surveys along with items like logos and colours. The questions are personalised to each recipient’s specific situations. Also, the software comes equipped with a REST API integration that is capable of delivering customer experience surveys across multiple channels in real-time. Moreover, automated survey schedules and multi-channel delivery surveys within the same are available with multi-language support. Delighted’s real-time dashboard presents feedback in an instant, while its powerful tools offer a detailed understanding of the collected feedback on the go. Moreover, it generates comprehensive reports for feedback, which can be segmented according to keywords, tags, scores etc. Finally, the software closes the loop, promoting data-driven decisions to uplift customer engagement. Read more	To protect members from scammers, should stop sharing things with URL. Increase server's security with Discord embedded surveys. Easily analyze user responses and understand user behavior with Dashboard. Filter the data and examine it with cool graphics. Reach community-product fit faster with the feedback get from members. Use the professional survey templates have prepared. Collect the right data in the right place at the right time. Schedule surveys and customize them however want. Ensure community grows in the most efficient way with quality feedback. Read more	Creating own online assessments can be a powerful tool to help scale expertise. With the right setup, can transform the answers given into useful output, such as a score, category, maturity level, personality type, and more. The benefit of this approach is that it can be used for anything from customer surveys and employee feedback to educational tests and recruitment assessments. It allows you to quickly collect data from a large number of people and generate meaningful reports in an automated way. Building an online assessment is not as difficult as it sounds. With the right tools, can have an assessment up and running in no time. User can also customize it to suit needs and even add interactive elements to make it more engaging for the respondents. In conclusion, creating own online assessments can be a great way to deliver personalized advice at scale. With the right setup, can transform the answers given into useful output that can help drive meaningful change. Read more	Survicate enables organisations to capture data related to customer feedback and act on it accordingly. Data is captured via surveys on websites, mobile apps, as well as other digital products. Customer satisfaction can thus be measured and boosted at all relevant interaction points. This ranges from purchase to onboarding to even post service request. With this approach, users can find out where they are striking the right chord with their customers and double down on those factors. Increased satisfaction, in turn, leads to improved bottom lines. Survicate also facilitates the collection of website feedback to in a way that increases the conversion rates. Other notable features include assistance during product development and personalized communication with customers. Read more
Pricing Options	Free Trial Available Starts at $224.0. Offers Free-forever and Custom plan.	Free Trial Not Available Starts at $26.0. Offers Free-forever and Custom plan.	Free Trial Available Starts at $41.58. Offers Custom plan.	Free Trial Available Starts at $65.0. Offers Free-forever and Custom plan.
SW Score & Breakdown	90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 94% Reviews 84% Momentum 62% Popularity 81%	75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 76% Reviews 60% Momentum 61% Popularity 63%	82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 82% Reviews 60% Momentum 60% Popularity 77%	91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 97% Reviews 81% Momentum 64% Popularity 85%
SaaSworthy Awards	Not Available	Not Available	Not Available	# 13 Highly Rated # 12 Most Popular

Features

Total Features	13 Features	5 Features	8 Features	14 Features
Common Features for All	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 10 More - Show Less	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 2 More - Show Less	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 5 More - Show Less	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 11 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - iOS	SaaS/Web/Cloud Mobile - iOS	SaaS/Web/Cloud Mobile - iOS	SaaS/Web/Cloud Mobile - iOS
Modes of Support	Online	Online	Online	Online
API Support	Available	NA	Available	Available

Reviews & Ratings

User Rating	4.8/5 104 user ratings	Not Available	4.7/5 109 user ratings	4.7/5 212 user ratings
Rating Distribution	Excellent 81.7% Very Good 17.3% Average 0% Poor 0% Terrible 1%	Not Available	Excellent 78% Very Good 20.2% Average 0.9% Poor 0% Terrible 0.9%	Excellent 80.2% Very Good 14.6% Average 3.3% Poor 0.5% Terrible 1.4%
User Sentiments	Not Available	Not Available	Not Available	Ease of Use, Extensive Integrations, High-Quality Customer Support, Customizable Surveys Limited Free Plan Features, Occasional Bugs, Limited Customization for Widgets, Survey Results Export Limitations
Review Summary	Not Available	Not Available	Not Available	Survicate customer reviews highlight its strengths in gathering valuable feedback, offering customization options, and providing actionable insights. Users appreciate the platform's ease of use, the ability to create targeted surveys, and the integration options it provides. The sentiment analysis feature is also seen as a valuable asset. Some reviewers mention occasional glitches and suggest improvements in reporting and analytics capabilities. Overall, Survicate is praised for its user-friendly interface, customization options, and the quality of insights it delivers, making it a solid choice for businesses seeking a comprehensive customer feedback solution.
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Pricing

Pricing Options	Free Trial Available Starts at $224.0. Offers Free-forever and Custom plan.	Free Trial Not Available Starts at $26.0. Offers Free-forever and Custom plan.	Free Trial Available Starts at $41.58. Offers Custom plan.	Free Trial Available Starts at $65.0. Offers Free-forever and Custom plan.
Pricing Plans Monthly Plans Annual Plans	Free Free Premium $224.00 $224.00 per month Premium Plus Custom	Start Free Business $26.00 $26.00 per month Enterprise Custom	Essential $41.58 $49.00 per month Professional $58.25 $69.00 per month Enterprise Custom ReportR Custom	Basic Free Essential $65.00 $79.00 per month Professional $129.00 $159.00 per month Ultimate $289.00 $349.00 per month Custom Custom
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Alternatives

	UserFeedback UserFace Delighted Vs UserFace Honestly Employee Engagement 4.1 Based on 9 Ratings easyfeedback 4.6 Based on 44 Ratings Delighted Vs easyfeedback piHAPPINESS 5 Based on 1 Ratings	UserFace Formeer Vs UserFace Freddy Feedback 5 Based on 4 Ratings Formeer Vs Freddy Feedback easyfeedback 4.6 Based on 44 Ratings Formeer Vs easyfeedback Survs 4.4 Based on 14 Ratings Formeer Vs Survs Meeturvey Formeer Vs Meeturvey
	View All Delighted Alternatives	View All Formeer Alternatives