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NinjaOne (NinjaRMM)

Remote Monitoring and Management ...

4.9 1,105 user ratings

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Overview

Description Datto Remote Monitoring and Management (RMM) is a fully secure, cloud technology-based online platform that enables remote securing, managing, monitoring, and supporting of endpoints by MSPs in an attempt to lower the costs and elevate the efficiency of service delivery. It increases the efficiency of your service delivery by leveraging RMM automation and elevates your business’s growth by 100% cloud protection. Datto RMM effectively reduces your cost and increases your efficiency by centralized management of your client's endpoint. The powerful features of the software ensure scalability, affordability, and usability. It acts on risk reduction and management of crypt ransomware and provides valuable reports and insights to the clients. It regularly introduces new features and additions to enhance the client’s IT delivery service. Clients can remotely monitor and manage their complete customer base that leads to operational overhead cost reduction and tech team empowerment. The software offers an exponential increase in client security and a free demo before purchase. Read more With an all-in-one RMM, PSA, and Remote Access platform, they can start, run, and expand their MSP business. Reduce operational overhead and save time addressing their clients' demands so they can focus on closing new sales and providing top-tier solutions. Syncro provides them with an all-in-one solution for their clients, including unlimited PC and Mac agents (no per-device fees), contract administration with integrated billing, policy inheritance, built-in remote access, and interfaces with top-tier partners. Invoicing, credit card payments, help desk, customer management, automation, scripting, remote access, email marketing, and other managed IT services are all included in this RMM and PSA platform.Syncro is adaptable to their business's demands and operations, allowing them to run a more effective and lucrative operation every day. Syncro is constantly adding new features based on community feedback, ensuring that they always have the functionality they need in one place. Read more NinjaOne (formerly NinjaRMM) is the renowned unified IT management solution that simplifies how IT teams work. NinjaOne helps IT teams manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. NinjaOne supports over 10,000 customers worldwide and is consistently ranked #1 for our world-class customer support. The NinjaOne platform offers a single-pane-of-glass experience by combining IT teams that can proactively do endpoint monitoring, remote control, patch management, remote monitoring, software management, IT asset management, backup, IT service desk capabilities, and IT documentation. NinjaOne is an all-in-one unified solution with a fast, modern, intuitive interface. Read more
Pricing Options
  • Free Trial Not Available
  • Datto RMM Offers Custom plan.
  • Free Trial Available
  • Starts at $129.0.
  • Free Trial Available
  • NinjaOne (NinjaRMM) Offers Custom plan.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Not available
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Not available
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • Not available
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • Available

Reviews & Ratings

User Rating
4.6/5 73 user ratings
4.7/5 130 user ratings
4.9/5 1,105 user ratings
Rating Distribution
  • Excellent

    69.9%
  • Very Good

    24.7%
  • Average

    4.1%
  • Poor

    1.4%
  • Terrible

    0%
  • Excellent

    74.6%
  • Very Good

    20.8%
  • Average

    2.3%
  • Poor

    1.5%
  • Terrible

    0.8%
  • Excellent

    87.5%
  • Very Good

    11.8%
  • Average

    0.5%
  • Poor

    0%
  • Terrible

    0.3%
Review Summary
Not Available
Not Available

The general consensus among reviewers is that NinjaRMM is a comprehensive and powerful RMM tool that offers a wide range of features to help MSPs streamline their operations. It is praised for its user-friendly interface, customizable dashboards, and robust reporting capabilities. However, some users have expressed concerns about the occasional occurrence of bugs and glitches, as well as the need for improved documentation and customer support. Overall, NinjaRMM is a solid choice for MSPs seeking a feature-rich and reliable RMM solution, though there is room for improvement in terms of stability and support.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Datto RMM Offers Custom plan.
  • Free Trial Available
  • Starts at $129.0.
  • Free Trial Available
  • NinjaOne (NinjaRMM) Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Datto RMM Custom

Syncro $129.00 $139.00 per user / month

NinjaRMM Custom

 
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Alternatives

 

Screenshots & Videos

Screenshots Not Available Syncro Live
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Videos Video Thumbnail
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Vendor information

Company Details Located in: Norwalk, Connecticut

Not available

Located in: Austin, TX
Contact Details

+1.833.832.4780

https://www.datto.com/products/rmm

Not available

https://syncromsp.com/

Not available

https://www.ninjaone.com/

Social Media Handles

Not available

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