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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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Description | Customer.guru is an intuitive Net Promoter Score tracker for E-shops and SAAS businesses. 10000+ brands use this platform to track segmented customer satisfaction. With Customer.guru a company can receive 100x more responses than the conventional surveys. According to statistics, only 3% to 5% of customers generally respond to a conventional survey. Unlike that, Customer.guru provides smart follow-ups and a super simple survey layout that can be used to optimise surveys and generate 40% to 60% response rates. With the automatically generated reports of this platform, based on the products ordered, the date of purchase, the number of orders placed, their geographical location and more, e-shops can monitor the satisfaction levels of individual customers. Also, Customer.guru helps businesses to increase conversion rates of their landing pages by embedding positive reviews. This platform’s advanced machine learning algorithms are capable of analysing the textual part of the responses that a shop gets. Thus allowing business owners to spot trends and identify potential issues on the go. Further, Customer.guru also helps individual businesses with the delivery rates, open rates, unsubscribe rates, click-through rates and bounce rates in real-time. Read more | Thermostat is a robust Net Promoter Score (NPS) software, which uses simple yet detailed surveys to offer an accurate view of projected business growth. Several prominent companies such as Warner Music Group, Chatkit, eHealth, etc. depend on this platform’s expertly delivered services. The softwares one question functionality helps businesses eliminate long surveys and extract accurate customer feedback in an efficient manner. With comprehensive reporting facilities, Thermostat offers clear cut insights and various filters to assure easy access to multiple analyses in an instant. Also, users can store significant data in one place for unlimited durations to gain insight into trends over the years. The software is built to specifically create reports on NPS, letting businesses improve their decision-making skills in a planned way. Furthermore, Thermostat lets users easily set up their emails to receive regular updates regarding the latest scores and feedbacks. All processes within the platform are AI-powered and easily customisable letting businesses define fields to add specific categories and display scores with detailed views. Read more |
Pricing Options |
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SW Score & Breakdown |
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
16 Features
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16 Features
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Common Features for All |
Anonymous Feedback
Custom Survey URLs
Customer NPS
Data Analysis Tools
Email Marketing
Email Surveys
Feedback Management
Mobile Survey
Multi-language Support
Predictive Analysis
Reporting (Analytics)
Sentiment Analysis
Site Intercept Survey
Survey Builder
Text Analytics
Third-party Integration
Web Pop-up Survey
Web Widget Survey
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Anonymous Feedback
Custom Survey URLs
Customer NPS
Data Analysis Tools
Email Marketing
Email Surveys
Feedback Management
Mobile Survey
Multi-language Support
Predictive Analysis
Reporting (Analytics)
Sentiment Analysis
Site Intercept Survey
Survey Builder
Text Analytics
Third-party Integration
Web Pop-up Survey
Web Widget Survey
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Hobbyist $50.00 $50.00 per month Small Business $150.00 $150.00 per month Advanced $250.00 $250.00 per month Enterprise Custom |
Free Free Pro $40.83 $49.00 per month Premium $82.50 $99.00 per month Enterprise $165.83 $199.00 per month |
View Detailed Pricing
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View Detailed Pricing
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Screenshots | Not Available |
+ 3 More
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Videos |
+ 2 More
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Not Available |
Company Details | Located in: Prague, Czech Republic Founded in: 2016 |
Not available |
Contact Details |
Not available https://customer.guru/ |
Not available https://thermostat.io/ |
Social Media Handles |
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