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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Customer.guru is an intuitive Net Promoter Score tracker for E-shops and SAAS businesses. 10000+ brands use this platform to track segmented customer satisfaction. With Customer.guru a company can receive 100x more responses than the conventional surveys. According to statistics, only 3% to 5% of customers generally respond to a conventional survey. Unlike that, Customer.guru provides smart follow-ups and a super simple survey layout that can be used to optimise surveys and generate 40% to 60% response rates. With the automatically generated reports of this platform, based on the products ordered, the date of purchase, the number of orders placed, their geographical location and more, e-shops can monitor the satisfaction levels of individual customers. Also, Customer.guru helps businesses to increase conversion rates of their landing pages by embedding positive reviews. This platform’s advanced machine learning algorithms are capable of analysing the textual part of the responses that a shop gets. Thus allowing business owners to spot trends and identify potential issues on the go. Further, Customer.guru also helps individual businesses with the delivery rates, open rates, unsubscribe rates, click-through rates and bounce rates in real-time. Read more | CIOPulse is an internal customer feedback system designed for CIOs and IT Service Delivery Managers who want to foster a customer-centric culture. CIOPulse's short, responsive, touch-enabled surveys look beautiful on all your customers' devices. Track and compare Net Promoter Scores for team members, teams, departments, customer groups, individual projects and IT overall. Display customer feedback live, enabling your support staff to immediately see how their behavior impacts service quality. Read more |
Pricing Options |
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SW Score & Breakdown |
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
16 Features
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9 Features
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Common Features for All |
Custom Survey URLs
Customer NPS
Data Analysis Tools
Email Marketing
Email Surveys
Feedback Management
Mobile Survey
Multi-language Support
Predictive Analysis
Pulse Surveys
Reporting (Analytics)
Sentiment Analysis
Site Intercept Survey
Survey Builder
Third-party Integration
Web Pop-up Survey
Web Widget Survey
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Custom Survey URLs
Customer NPS
Data Analysis Tools
Email Marketing
Email Surveys
Feedback Management
Mobile Survey
Multi-language Support
Predictive Analysis
Pulse Surveys
Reporting (Analytics)
Sentiment Analysis
Site Intercept Survey
Survey Builder
Third-party Integration
Web Pop-up Survey
Web Widget Survey
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Not Available
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Ratings Distribution |
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Not Available
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Hobbyist $50.00 $50.00 per month Small Business $150.00 $150.00 per month Advanced $250.00 $250.00 per month Enterprise Custom |
Business Others Corporate Others Enterprise Custom |
View Detailed Pricing
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View Detailed Pricing
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Videos |
+ 2 More
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Not Available |
Company Details | Located in: Prague, Czech Republic Founded in: 2016 | Located in: Melbourne, Australia |
Contact Details |
Not available https://customer.guru/ |
Not available https://www.cio-pulse.com/ |
Social Media Handles |
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