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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

CRMNEXT logo
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SalesCRM logo
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Featured

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho CRM logo

Zoho CRM

CRM Software

4.3 2,504 user ratings

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Featured

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Netsuite CRM logo

Netsuite CRM

CRM Software

3.5 599 user ratings

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Overview

Description CRMNEXT is an intuitive CRM solution facilitating seamles financial services. Banks and credit unions across the globe benefit from the services offered by this platform. Its features offer to help financial services simplify work, drive growth and deliver a high-end customer service experience in real-time. With work simplification, users can automate inefficient tasks to increase productivity and drive positive results at the same time. Users can also benefit from Two-way 360™ for a holistic customer view to fulfil tasks thoroughly. CRMNEXT's data-driven behavioural insights and customer interactions enable users to develop efficient customer experience strategies and improve on existing ones. This CRM platform simplifies relationship growth by optimising agent performance and leveraging machine learning to design smart workflows. Moreover, the overall platform is easy to implement and maintain with seamless integrations to several prominent CRM applications. Also, users can automate lead management and consciously follow up on all leads and referrals immediately. With CRMNEXT, companies can also simplify the account opening process by reducing onboarding complexity and match demands with users through automation. Read more SalesCRM software is a platform used to gain insights with customers and projects to streamline your agency. The software offers tools to manage accounts and their relevance to the vendor through our CRM application. Manage conversations with recurring reminders prior to milestones or deadlines for your executive or sales team. Generate reports with leads to automate opportunities for business. Marketers, Small and Medium companies make use of the software. Read more Zoho CRM helps businesses of all size in maintaining a high standard of customer relations with its feature-rich software. The multichannel support feature lets your reach your customers via any medium, be it phone, live chat, email or through social media. With visitor tracking and email analytics, you can see what your customers are seeing and find opportunities for interaction. With pre-built and customizable KPIs, you can see where your team excels and where they need more training. Zoho CRM’s Blueprint ensures that the same level of attention is given to the right customers, even if the sales team grows. It makes sure that everyone in the team follows the right process. Read more Netsuite CRM helps out organisations to streamline seamless interactions with present customers, suppliers and partners alike, within a single portal. It facilitates a seamless flow of information across the entire customer lifecycle starting from generating leads to order fulfilment, cross-sell, up-sell and relevant support. Salesforce automation, quotes management, forecasts, commission monitoring and partner relationships are some of the useful functionalities present within. Businesses can also depend on Netsuite CRM to supercharge their sales performance and provide a superior customer experience. Support agents are allowed access to customer-specific records and orders in detail, which they can utilise to provide adequate support. Exclusive benefits offered by the platform goes as improved sales performance, effective campaign management, unified data source and enhanced customer satisfaction. Built-in reports and role-based dashboard views, help with continuous sales monitoring and goal achievement adequately. For those working with partners, Netsuite CRM’s inclusive functionalities like joint marketing campaigns, pipeline management, sales forecasting are of great help. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $19.00. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $14.0.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    60%
  • Momentum
    62%
  • Popularity
    72%

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    74%
  • Reviews
    60%
  • Momentum
    64%
  • Popularity
    67%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    77%
  • Momentum
    66%
  • Popularity
    82%

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    81%
  • Momentum
    62%
  • Popularity
    65%
SaaSworthy Awards
Not Available
Not Available
# 2 Most Worthy # 7 Fastest Growing
Not Available

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA
  • Available
  • NA

Reviews & Ratings

User Rating
Not Available
Not Available
4.3/5 2,504 user ratings
3.5/5 599 user ratings
Rating Distribution
Not Available
Not Available
  • Excellent

    50.2%
  • Very Good

    34.3%
  • Average

    9.8%
  • Poor

    2.8%
  • Terrible

    2.9%
  • Excellent

    18%
  • Very Good

    45.1%
  • Average

    18.7%
  • Poor

    6.3%
  • Terrible

    11.9%
User Sentiments
    Not Available
    Not Available

    Ease of Use, Customizable Interface, Extensive Integrations, Affordable Pricing

    Slow Customer Support, Occasional Software Glitches, Limited Mobile Functionality, Complex Customization

    Not Available
Review Summary
Not Available
Not Available

Zoho CRM receives positive reviews for its user-friendly interface and affordability. Users appreciate its comprehensive features, including lead tracking, contact management, and automation capabilities. However, some users report a steep learning curve and occasional glitches, particularly with advanced features. While customer support receives mixed feedback, Zoho CRM is highly recommended for businesses seeking an all-in-one solution to improve efficiency and customer relationships.

Not Available
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $19.00. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $14.0.
  • Free Trial Not Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

CRMNEXT Custom

Free Free

Small Business $19.00 $19.00 per month

Large Business $99.00 $99.00 per month

Enterprise $299.00 $299.00 per month

Standard $14.00 $20.00 per user / month

Professional $23.00 $35.00 per user / month

Enterprise $40.00 $50.00 per user / month

Ultimate $52.00 $65.00 per user / month

Netsuite CRM Custom

 
View Detailed Pricing
View Detailed Pricing
View Detailed Pricing
View Detailed Pricing

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Screenshots & Videos

Screenshots Not Available SalesCRM screenshot
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Vendor information

Company Details Located in: Novato, California Founded in: 2001 Located in: Sofia, Bulgaria Located in: Pleasanton, California - 94588 Founded in: 2005 Located in: Redwood Shores, California
Contact Details

+1 415-424-4644

https://www.businessnext.com/crm

Not available

https://salescrm.org/

+1 877-834-4428

https://www.zoho.com/crm/

+1 877-638-7848

https://www.netsuite.com/portal/products/crm.shtml

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