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Zoho Desk

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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Consolto logo
Live Chat Software

4.7 90 user ratings

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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

FlowChat logo
Live Chat Software

5 1 user ratings

View Details
Featured

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zendesk Support Suite logo

Zendesk Support Suite

Help Desk Software

4.3 7,211 user ratings

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Overview

Description Are they tired of playing phone tag with their customers? Do they struggle to build meaningful connections in a digital world? Look no further than Consolto, the revolutionary platform that lets they engage with their customers through live video chat, right from their website, email, or anywhere they choose. It's time to beat those sales targets, win customers' hearts, and build better business relationships with smart video meetings. Consolto is the ultimate tool for professionals like they who understand that connecting with customers face-to-face is essential in today's competitive market. Say goodbye to impersonal emails and frustrating phone calls. With Consolto, they can establish a personal connection and make a lasting impression through the power of visual communication. Imagine the impact when their customers see their friendly face, hear their confident voice, and feel their genuine enthusiasm for their needs. Consolto allows they to go beyond the traditional sales pitch and build trust and rapport right from the start. Whether you're showcasing their latest product, demoing a service, or offering expert advice, Consolto ensures you'll be a standout in their industry. What sets Consolto apart is its versatility. They can integrate it seamlessly into their website, allowing their customers to book video appointments directly with them. No more back-and-forth emails to find a mutually convenient time. With Consolto, scheduling becomes effortless, and their customers will appreciate the convenience of getting face time with they at their fingertips. But Consolto isn't limited to their website. They can also connect with customers through email, social media, and even mobile apps. With just a single click, their customers can join they in a live video chat, eliminating any barriers between they and their audience. Whether they're in their office, on their commute, or enjoying a coffee at a local cafe, Consolto brings they together in real time. Don't let distance hinder their ability to provide exceptional customer service. Consolto ensures you're just a click away from meeting their customers' needs, no matter where they are. Plus, with its advanced features like screen sharing and file sharing, they can provide real-time demonstrations and easily share important documents during their video meetings. Consolto is empowering professionals like they to take their customer interactions to the next level. Are they ready to beat their sales targets, win hearts, and build better business relationships? Sign up for Consolto today and become a master of connecting in the digital age. Read more FlowChat is the ultimate chat management platform that will revolutionize their social selling strategy and take their business to new heights of success! With FlowChat, they have the power to transform their content into engaging conversations, allowing they to connect with potential clients like never before. Say goodbye to traditional methods of selling and hello to a more efficient and effective way of reaching their target audience. This innovative WebHooks feature enables they to seamlessly exchange data with their favorite platforms, making it easier to reach their audience with or without a middleman. And that's not all - with FlowChat, they can choose their future clients from comments or channels, and with just one click, add them to their lead list. Talk about making life easier for they and their team! But what truly sets FlowChat apart is our ability to provide them with other social platform information about their potential clients. This gives they more ways to interact and build rapport with them, ultimately increasing their chances of converting them into loyal customers. With our user-friendly Pipeline View, they can keep track of all their conversations and effortlessly build connections with their leads. Read more Zendesk Support is a customer support solution that centralizes all customer queries and interactions in one place. Customer support agents can access all customer data in a single interface so they have the complete history of any interactions, and can provide a more personalized and complete resolution to the issue. Zendesk Support can bring together support data and interactions from multiple channels, and also allows customers to submit support requests through the channel of their choice. The agent support tools allow customer queries to be submitted directly to the right agent with the right skills and knowledge to answer the request. Customer support agents can also collaborate with other teams to get the necessary information to best resolve issues. Zendesk Supports helps improve support agents’ response time by guiding them directly from one ticket to the next, which also avoids them cherry picking certain ticket types. Read more
Pricing Options
  • Free Trial Available
  • Starts at $8.20. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $166.00. Offers Custom plan.
  • Free Trial Available
  • Starts at $19.00.
SW Score & Breakdown

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    77%
  • Reviews
    60%
  • Momentum
    62%
  • Popularity
    66%

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    72%
  • Reviews
    60%
  • Momentum
    65%
  • Popularity
    65%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    88%
  • Momentum
    64%
  • Popularity
    60%
SaaSworthy Awards
Not Available
Not Available
# 7 Fastest Growing # 12 Fastest Growing

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA
  • Available

Reviews & Ratings

User Rating
4.7/5 90 user ratings
5/5 1 user ratings
4.3/5 7,211 user ratings
Rating Distribution
  • Excellent

    81.1%
  • Very Good

    14.4%
  • Average

    3.3%
  • Poor

    0%
  • Terrible

    1.1%
  • Excellent

    100%
  • Very Good

    0%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    59.3%
  • Very Good

    27.2%
  • Average

    4.4%
  • Poor

    1.3%
  • Terrible

    7.9%
User Sentiments

    Easy to Use, Seamless Website Integration, Excellent Customer Support, Multiple Communication Channels

    Limited Customization Options, Lack of Sub-Account Management, Mobile App Functionality Issues, Limited Group Meeting Features

    Not Available

    Extensive Integrations, Comprehensive Reporting Functionality, Easy to Use Interface, Helpful Knowledge Base

    Slow Support Response Times, Lack of Advanced Chat Features, Inflexible User Management, Confusing Navigation

Review Summary

User reviews of Consolto highlight its effectiveness as a communication platform for businesses, particularly those working remotely. Users praise the seamless integration with websites, allowing for instant video chats, scheduling, and screen sharing. Consolto's all-in-one approach is lauded for streamlining customer interactions and reducing dependence on multiple platforms. While some users highlight the need for additional features like group meetings, customization options, and a mobile app, the platform's ease of use and responsive support team are consistently mentioned as strengths.

Not Available

Zendesk Support is widely praised for its user-friendly interface, customizable features, and robust reporting capabilities. It is particularly lauded for its ability to streamline customer service processes, facilitate effective agent collaboration, and enhance customer satisfaction. However, some reviewers have expressed concerns about its pricing structure and the occasional occurrence of technical glitches. Additionally, some users have found the reporting functionality to be somewhat limited.

  Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $8.20. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $166.00. Offers Custom plan.
  • Free Trial Available
  • Starts at $19.00.
Pricing Plans
Monthly Plans Annual Plans

SMART $8.20 $10.00 per month

CLEVER $16.40 $20.00 per month

GENIUS $32.00 $39.00 per month

ENTERPRISE Custom

Basic $166.00 $247.00 per month

Growth $416.00 $497.00 per month

White Label Custom

Support Team $19.00 $25.00 per user / month

Suite Team $55.00 $69.00 per user / month

Suite Professional $115.00 $149.00 per user / month

Suite Enterprise $169.00 $219.00 per user / month

Suite Team (Employee Service Suite) $55.00 $69.00 per user / month

Suite Growth (Employee Service Suite) $89.00 $115.00 per user / month

Suite Professional (Employee Service Suite) $115.00 $149.00 per user / month

Suite Enterprise (Employee Service Suite) $169.00 $219.00 per user / month

 
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View Detailed Pricing
View Detailed Pricing

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Screenshots & Videos

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Vendor information

Company Details Located in: Yokneam Illit, Israel Located in: Las Vegas, Nevada - 89147 Located in: San Francisco, California - 94103 Founded in: 2007
Contact Details

Not available

https://www.consolto.com/

Not available

https://www.flowchat.com/

+1 415-418-7506

https://www.zendesk.com/service-suite/

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