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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description ConnectWise Automate Remote Monitoring allows you to monitor, discover, and resolve any IT issue network bottlenecks, application performance issues, and security threats before your clients even know what happened. ConnectWise Automate remediates common IT issues, automates Tier 1 support issues, and prevents recurring problems from occurring within client networks and endpoint devices before they’re problematic. ConnectWise Automate’s reporting engine offers an eye-opening set of metrics, including a complete view of the technology you manage along with their vitals so that you can pinpoint what’s working and what’s not for your valued clients. Read more Datto Remote Monitoring and Management (RMM) is a fully secure, cloud technology-based online platform that enables remote securing, managing, monitoring, and supporting of endpoints by MSPs in an attempt to lower the costs and elevate the efficiency of service delivery. It increases the efficiency of your service delivery by leveraging RMM automation and elevates your business’s growth by 100% cloud protection. Datto RMM effectively reduces your cost and increases your efficiency by centralized management of your client's endpoint. The powerful features of the software ensure scalability, affordability, and usability. It acts on risk reduction and management of crypt ransomware and provides valuable reports and insights to the clients. It regularly introduces new features and additions to enhance the client’s IT delivery service. Clients can remotely monitor and manage their complete customer base that leads to operational overhead cost reduction and tech team empowerment. The software offers an exponential increase in client security and a free demo before purchase. Read more
Pricing Options
  • Free Trial Available
  • ConnectWise Automate Offers Custom plan.
  • Free Trial Not Available
  • Datto RMM Offers Custom plan.
SW Score & Breakdown

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    84%
  • Momentum
    66%
  • Popularity
    83%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Installed - Windows
  • SaaS/Web/Cloud
  • Installed - Windows
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

Reviews & Ratings

User Rating
4.2/5 298 user ratings
4.6/5 3 user ratings
Ratings Distribution
  • Excellent

    47.7%
  • Very Good

    34.8%
  • Average

    10.9%
  • Poor

    2.3%
  • Terrible

    4.3%
  • Excellent

    69.9%
  • Very Good

    24.7%
  • Average

    4.1%
  • Poor

    1.4%
  • Terrible

    0%
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • ConnectWise Automate Offers Custom plan.
  • Free Trial Not Available
  • Datto RMM Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

ConnectWise Automate Custom

Datto RMM Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

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Vendor information

Company Details Located in: Tampa, Florida Located in: Norwalk, Connecticut
Contact Details

813.463.4700

https://www.connectwise.com/platform/unified-management/automate

+1.833.832.4780

https://www.datto.com/products/rmm

Social Media Handles

Not available

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